Source ERP · 26 of 105

CRMPro → Salesforce — Famous: what the shipped templates set up

Read it in the terminal with "dlake skills show dlake-crmpro-salesforce/erps/famous". It extends the dlake-crmpro-salesforce skill, which holds what is true whatever the source ERP.

CRMPro → Salesforce — Famous: what the shipped templates set up

Keep this skill current. dlake ships updates often and this text is embedded in the CLI you have installed. Before relying on it, compare dlake --version with npm view @commercient/dlake version; if they differ, run npm install -g @commercient/dlake@latest and then dlake skills install, which overwrites the installed skill files with the current text.

dlake-crmpro is the parent skill and the authority for everything general: the crmpro_* tools, CRM_Configuration and CRM_FieldList, TimeStampRepository, the three kinds of source view, the NULL-cursor rule and the silent zero-record run. Read it first; this page does not repeat it. dlake-crmpro-salesforce is the destination skill this page is a child of, and the authority for the Salesforce conventions that hold across every ERP: read it first, then come back here for what this source’s own templates set. This page is dlake-crmpro-salesforce/erps/famous.md, and that skill’s ERP table is what points at it. What follows is only what the shipped Famous → Salesforce templates themselves set, read from their Insert_Query, CreateViewQuery and MappingJson. This page grows as the catalogue does.

1. What the templates deliver

GroupBusiness outcomeObjectsSource tables and views
Get UserThe templates push User to Salesforce. New records are created, existing ones updated, and records removed in the ERP are deleted.User
AccountIn addition to creating the Account record from your ERP customer records, Commercient syncs over the entire Accounting AR Customer record into a Commercient AR Customer object which is a Managed Custom Object (MCO). A lookup field is provided to lookup to the default AR Customer record MCO from the Account record. New records are created, existing ones updated, and records removed in the ERP are deleted.Account, FAMOUS_Customer__c, FAMOUS_Salesperson__cSF_ERP_Salesforce_Clone_FC_NAME_CATEGORY, SF_ERP_Salesforce_Clone_FC_NAME_ROLE, SF_ERP_Salesforce_Clone_FC_NAME, SF_ERP_Salesforce_Clone_AR_CUST, SF_ERP_Salesforce_Clone_FC_NAME_LOCATION, SF_ERP_Salesforce_Clone_AR_CUST_CLASS
Customer Multi Ship AddressesIf you are using multiple ship to addresses for a given AR Customer in your ERP system then you will be able to see all the addresses inside the CRM Account screen in a Commercient Multi Ship To Address MCO related list. New records are created, existing ones updated, and records removed in the ERP are deleted.FAMOUS_ShipToAddress__cSF_ERP_Salesforce_Clone_FC_NAME_CATEGORY, SF_ERP_Salesforce_Clone_FC_NAME_ROLE, SF_ERP_Salesforce_Clone_FC_NAME, SF_ERP_Salesforce_Clone_AR_CUST, SF_ERP_Salesforce_Clone_FC_NAME_LOCATION, SF_ERP_Salesforce_Clone_AR_CUST_CLASS
InvoiceBoth Open and Historical invoices are synchronized. Open invoice changes, such as a balance change, or a terms change are reflected in the CRM as they sync based on the frequency of the sync you have chosen (e.g. every hour for example). New records are created, existing ones updated, and records removed in the ERP are deleted.FAMOUS_Invoice_Header__c, FAMOUS_Invoice_Detail__cSF_ERP_Salesforce_Clone_AR_TRX_HEADER, SF_ERP_Salesforce_Clone_FC_NAME, SF_ERP_Salesforce_Clone_FC_NAME_LOCATION, SF_ERP_Salesforce_Clone_FC_SALEPERSON, SF_ERP_Salesforce_Clone_FC_SALE_TERMS, SF_ERP_Salesforce_Clone_AR_TRX_LINE
SalesorderCommercient will sync the Sales Orders from the ERP Sales Order Entry module to the Commercient Sales Order Header (MCO) objects in CRM. In the CRM, customer service and sales people can visualize the status of the order such as on hold, backorder, forward order, scheduled for delivery, whether it has shipped, and completion status. New records are created, existing ones updated, and records removed in the ERP are deleted.FAMOUS_Sales_Order_Header__c, FAMOUS_Sales_Order_Detail__c, FAMOUS_Sales_Order_History_Header__c, FAMOUS_Sales_Order_History_Detail__cSF_ERP_Salesforce_Clone_AR_TRX_HEADER, SF_ERP_Salesforce_Clone_FC_NAME, SF_ERP_Salesforce_Clone_FC_NAME_LOCATION, SF_ERP_Salesforce_Clone_FC_SALEPERSON, SF_ERP_Salesforce_Clone_FC_SALE_TERMS, SF_ERP_Salesforce_Clone_AR_TRX_LINE

2. The process rows the templates create

Each template’s Insert_Query writes one CRM_Configuration row. These are the values it sets; a column the inserts never set is not listed.

Display nameCRM_Object_API_NameCRM_PK_API_NameSync_OrderTimeStamp_PrefixSQL_Query targetfield prefix / postfixSync_Operation_Type
AccountAccountCommercientSF__Commercient_ArCustomerCode__c1vw_FAMOUS_Accountvw_FAMOUS_Account'' / ''1
Child AccountAccountCommercientSF__Commercient_ArCustomerCode__c2vw_FAMOUS_ChildAccountvw_FAMOUS_ChildAccount'' / ''1
FAMOUS SalespersonFAMOUS_Salesperson__cExternalKey__c3vw_FAMOUS_Salespersonvw_FAMOUS_Salesperson'' / __c1
FAMOUS CustomerFAMOUS_Customer__cExternalKey__c4vw_FAMOUS_Customervw_FAMOUS_Customer'' / __c1
Customer To Account Reverse LookupAccountCommercientSF__Commercient_ArCustomerCode__c5vw_FAMOUS_CustomerToAccountReverseLookupvw_FAMOUS_CustomerToAccountReverseLookup'' / ''1
FAMOUS Ship To AddressFAMOUS_ShipToAddress__cExternalKey__c6vw_FAMOUS_ShipToAddressvw_FAMOUS_ShipToAddress'' / __c1
FAMOUS Sales Order HeaderFAMOUS_Sales_Order_Header__cExternalKey__c10vw_FAMOUS_SalesOrderHeadervw_FAMOUS_SalesOrderHeader'' / __c1
FAMOUS Sales Order DetailFAMOUS_Sales_Order_Detail__cExternalKey__c11vw_FAMOUS_SalesOrderDetailvw_FAMOUS_SalesOrderDetail'' / __c1
FAMOUS Invoice HeaderFAMOUS_Invoice_Header__cExternalKey__c12vw_FAMOUS_InvoiceHeadervw_FAMOUS_InvoiceHeader'' / __c1
FAMOUS Invoice DetailFAMOUS_Invoice_Detail__cExternalKey__c13vw_FAMOUS_InvoiceDetailvw_FAMOUS_InvoiceDetail'' / __c1
FAMOUS Sales Order History HeaderFAMOUS_Sales_Order_History_Header__cExternalKey__c14vw_FAMOUS_SalesOrderHistoryHeadervw_FAMOUS_SalesOrderHistoryHeader'' / __c1
FAMOUS Sales Order History DetailFAMOUS_Sales_Order_History_Detail__cExternalKey__c15vw_FAMOUS_SalesOrderHistoryDetailvw_FAMOUS_SalesOrderHistoryDetail'' / __c1
Get UserUserId17vw_FAMOUS_UserSELECT 1=0'' / ''1

Every one of these inserts Is_Active as 0, so an imported process is inactive until an operator activates it. Across the set they insert Is_Create_Entity 0, Is_Create_Fields 0, Is_Active_Get_Records 0, Is_Active_Delete_Records 0, IsAccountMatching False, Sync_Batch_Size 200. Text columns a template does not use are inserted as '' rather than left NULL. Get_SOQL_Query carries a query on Get User, Account, Child Account — those rows read records back from Salesforce as well as pushing.

3. The views

Each template creates its view with CreateViewQuery, in the gateway dbo schema. “Change detection” names which of the three kinds dlake-crmpro defines the view’s own WHERE makes it; where a view’s shape is not one of those three the column is left empty and the view’s own WHERE is the authority.

ViewChange detectionRepository keyReads other prefixesIdentity columnSource tables
vw_FAMOUS_Accountinsert + updatevw_FAMOUS_Account:vw_FAMOUS_User:SF_ERP_Salesforce_Clone_FC_NAME_CATEGORY, SF_ERP_Salesforce_Clone_FC_NAME_ROLE, SF_ERP_Salesforce_Clone_FC_NAME, SF_ERP_Salesforce_Clone_AR_CUST, SF_ERP_Salesforce_Clone_FC_NAME_LOCATION
vw_FAMOUS_ChildAccountinsert + updatevw_FAMOUS_ChildAccount:vw_FAMOUS_Account:, vw_FAMOUS_User:SF_ERP_Salesforce_Clone_FC_NAME_CATEGORY, SF_ERP_Salesforce_Clone_FC_NAME_ROLE, SF_ERP_Salesforce_Clone_FC_NAME, SF_ERP_Salesforce_Clone_AR_CUST, SF_ERP_Salesforce_Clone_FC_NAME_LOCATION
vw_FAMOUS_Salespersoninsert + updatevw_FAMOUS_Salesperson:ExternalKey__cSF_ERP_Salesforce_Clone_FC_SALEPERSON, SF_ERP_Salesforce_Clone_FC_NAME
vw_FAMOUS_Customerinsert + updatevw_FAMOUS_Customer:vw_FAMOUS_Salesperson:, vw_FAMOUS_Account:SF_ERP_Salesforce_Clone_FC_NAME_CATEGORY, SF_ERP_Salesforce_Clone_FC_NAME_ROLE, SF_ERP_Salesforce_Clone_FC_NAME, SF_ERP_Salesforce_Clone_AR_CUST, SF_ERP_Salesforce_Clone_FC_NAME_LOCATION
vw_FAMOUS_CustomerToAccountReverseLookupinsert + updatevw_FAMOUS_CustomerToAccountReverseLookup:vw_FAMOUS_Account:, vw_FAMOUS_Customer:SF_ERP_Salesforce_Clone_FC_NAME_CATEGORY, SF_ERP_Salesforce_Clone_FC_NAME_ROLE, SF_ERP_Salesforce_Clone_FC_NAME, SF_ERP_Salesforce_Clone_AR_CUST
vw_FAMOUS_ShipToAddressinsert + updatevw_FAMOUS_ShipToAddress:vw_FAMOUS_Salesperson:, vw_FAMOUS_ChildAccount:, vw_FAMOUS_Customer:SF_ERP_Salesforce_Clone_FC_NAME_CATEGORY, SF_ERP_Salesforce_Clone_FC_NAME_ROLE, SF_ERP_Salesforce_Clone_FC_NAME, SF_ERP_Salesforce_Clone_AR_CUST, SF_ERP_Salesforce_Clone_FC_NAME_LOCATION
vw_FAMOUS_SalesOrderHeaderinsert + updatevw_FAMOUS_SalesOrderHeader:vw_FAMOUS_Account:, vw_FAMOUS_Customer:SF_ERP_Salesforce_Clone_AR_TRX_HEADER, SF_ERP_Salesforce_Clone_FC_NAME, SF_ERP_Salesforce_Clone_FC_NAME_LOCATION, SF_ERP_Salesforce_Clone_FC_SALEPERSON, SF_ERP_Salesforce_Clone_FC_SALE_TERMS
vw_FAMOUS_SalesOrderDetailinsert + updatevw_FAMOUS_SalesOrderDetail:vw_FAMOUS_SalesOrderHeader:, vw_FAMOUS_Product:SF_ERP_Salesforce_Clone_AR_TRX_LINE, SF_ERP_Salesforce_Clone_AR_TRX_HEADER, SF_ERP_Salesforce_Clone_IC_PRODUCT_ID
vw_FAMOUS_InvoiceHeaderinsert + updatevw_FAMOUS_InvoiceHeader:vw_FAMOUS_Account:, vw_FAMOUS_Customer:SF_ERP_Salesforce_Clone_AR_TRX_HEADER, SF_ERP_Salesforce_Clone_FC_NAME, SF_ERP_Salesforce_Clone_FC_NAME_LOCATION, SF_ERP_Salesforce_Clone_FC_SALEPERSON, SF_ERP_Salesforce_Clone_FC_SALE_TERMS
vw_FAMOUS_InvoiceDetailinsert + updatevw_FAMOUS_InvoiceDetail:vw_FAMOUS_InvoiceHeader:, vw_FAMOUS_Product:SF_ERP_Salesforce_Clone_AR_TRX_LINE, SF_ERP_Salesforce_Clone_AR_TRX_HEADER, SF_ERP_Salesforce_Clone_IC_PRODUCT_ID
vw_FAMOUS_SalesOrderHistoryHeaderinsert + updatevw_FAMOUS_SalesOrderHistoryHeader:vw_FAMOUS_Account:, vw_FAMOUS_Customer:SF_ERP_Salesforce_Clone_AR_TRX_HEADER, SF_ERP_Salesforce_Clone_FC_NAME, SF_ERP_Salesforce_Clone_FC_NAME_LOCATION, SF_ERP_Salesforce_Clone_FC_SALEPERSON, SF_ERP_Salesforce_Clone_FC_SALE_TERMS
vw_FAMOUS_SalesOrderHistoryDetailinsert + updatevw_FAMOUS_SalesOrderHistoryDetail:vw_FAMOUS_SalesOrderHistoryHeader:, vw_FAMOUS_Product:SF_ERP_Salesforce_Clone_AR_TRX_LINE, SF_ERP_Salesforce_Clone_AR_TRX_HEADER, SF_ERP_Salesforce_Clone_IC_PRODUCT_ID

The repository key these templates build is <TimeStamp_Prefix>:<key>. The literal in the view and the TimeStamp_Prefix on the configuration row have to be the same string, case included.

4. Order of work

The templates set Sync_Order from 1 to 17. A run processes active rows in ascending Sync_Order, which is the order the templates put them in:

  • 1 — Account
  • 2 — Child Account
  • 3 — FAMOUS Salesperson
  • 4 — FAMOUS Customer
  • 5 — Customer To Account Reverse Lookup
  • 6 — FAMOUS Ship To Address
  • 10 — FAMOUS Sales Order Header
  • 11 — FAMOUS Sales Order Detail
  • 12 — FAMOUS Invoice Header
  • 13 — FAMOUS Invoice Detail
  • 14 — FAMOUS Sales Order History Header
  • 15 — FAMOUS Sales Order History Detail
  • 17 — Get User

These views read another process’s repository prefix, which is what makes the order a dependency order: the row appears in the view only once the process that writes that prefix has run, so a parent flows on one run and its children on the next.

  • vw_FAMOUS_Account reads vw_FAMOUS_User:
  • vw_FAMOUS_ChildAccount reads vw_FAMOUS_Account:, vw_FAMOUS_User:
  • vw_FAMOUS_CustomerToAccountReverseLookup reads vw_FAMOUS_Account:, vw_FAMOUS_Customer:
  • vw_FAMOUS_Customer reads vw_FAMOUS_Salesperson:, vw_FAMOUS_Account:
  • vw_FAMOUS_ShipToAddress reads vw_FAMOUS_Salesperson:, vw_FAMOUS_ChildAccount:, vw_FAMOUS_Customer:
  • vw_FAMOUS_InvoiceHeader reads vw_FAMOUS_Account:, vw_FAMOUS_Customer:
  • vw_FAMOUS_InvoiceDetail reads vw_FAMOUS_InvoiceHeader:, vw_FAMOUS_Product:; no template in this set writes vw_FAMOUS_Product:
  • vw_FAMOUS_SalesOrderHeader reads vw_FAMOUS_Account:, vw_FAMOUS_Customer:
  • vw_FAMOUS_SalesOrderDetail reads vw_FAMOUS_SalesOrderHeader:, vw_FAMOUS_Product:; no template in this set writes vw_FAMOUS_Product:
  • vw_FAMOUS_SalesOrderHistoryHeader reads vw_FAMOUS_Account:, vw_FAMOUS_Customer:
  • vw_FAMOUS_SalesOrderHistoryDetail reads vw_FAMOUS_SalesOrderHistoryHeader:, vw_FAMOUS_Product:; no template in this set writes vw_FAMOUS_Product:

5. Field mapping

CRM_FieldList carries one row per pushed column, with Object_Name equal to the CRM_Object_API_Name value — as dlake-crmpro puts it, an object with no CRM_FieldList rows pushes nothing and records no error. Each template carries its intended mapping in MappingJson. Read that with dlake admin crmpro_templates, then check crmpro_field_mapping on the created process before activating it.

TemplateObjectMapped fieldsFirst ERP → Salesforce pairs
AccountAccount15CommercientSFommercient_ArCustomerCodeCommercientSF__Commercient_ArCustomerCode__c, BillingStreetBillingStreet, BillingCityBillingCity, BillingStateBillingState, BillingPostalCodeBillingPostalCode
Child AccountAccount16CommercientSFommercient_ArCustomerCodeCommercientSF__Commercient_ArCustomerCode__c, ParentIDParentID, BillingStreetBillingStreet, BillingCityBillingCity, BillingStateBillingState
FAMOUS SalespersonFAMOUS_Salesperson__c2Salesperson_IDsalesperson_id__c, Salesperson_Namesalesperson_name__c
FAMOUS CustomerFAMOUS_Customer__c13LOOKUPTO_Accountaccount__c, LOOKUPTO_FAMOUS_Salespersonfamoussalesperson__c, Customer_IDcustomer_id__c, Customer_Namecustomer_name__c, Customer_Classcustomer_class__c
Customer To Account Reverse LookupAccount2CommercientSFommercient_ArCustomerCodeCommercientSF__Commercient_ArCustomerCode__c, FAMOUS_CustomerFAMOUS_Customer__c
FAMOUS Ship To AddressFAMOUS_ShipToAddress__c23LOOKUPTO_Accountaccount__c, LOOKUPTO_FAMOUS_Salespersonfamoussalesperson__c, LOOKUPTO_FAMOUS_Customerfamouscustomer__c, Locationlocation__c, Location_Sequencelocation_sequence__c
FAMOUS Sales Order HeaderFAMOUS_Sales_Order_Header__c13LOOKUPTO_Accountaccount__c, LOOKUPTO_FAMOUS_Customerfamouscustomer__c, Order_Numberorder_number__c, Customer_IDcustomer_id__c, Customer_Namecustomer_name__c
FAMOUS Sales Order DetailFAMOUS_Sales_Order_Detail__c12LOOKUPTO_FAMOUS_Sales_Order_Headerfamoussalesorderheader__c, LOOKUPTO_Product2product2__c, Order_Numberorder_number__c, Line_Numberline_number__c, Line_Typeline_type__c
FAMOUS Invoice HeaderFAMOUS_Invoice_Header__c20LOOKUPTO_Accountaccount__c, LOOKUPTO_FAMOUS_Customerfamouscustomer__c, Order_Numberorder_number__c, Customer_IDcustomer_id__c, Customer_Namecustomer_name__c
FAMOUS Invoice DetailFAMOUS_Invoice_Detail__c13LOOKUPTO_FAMOUS_Invoice_Headerfamousinvoiceheader__c, LOOKUPTO_Product2product2__c, Order_Numberorder_number__c, Line_Numberline_number__c, Line_Typeline_type__c
FAMOUS Sales Order History HeaderFAMOUS_Sales_Order_History_Header__c13LOOKUPTO_Accountaccount__c, LOOKUPTO_FAMOUS_Customerfamouscustomer__c, Order_Numberorder_number__c, Customer_IDcustomer_id__c, Customer_Namecustomer_name__c
FAMOUS Sales Order History DetailFAMOUS_Sales_Order_History_Detail__c12LOOKUPTO_FAMOUS_Sales_Order_History_Headerfamoussalesorderhistoryheader__c, LOOKUPTO_Product2product2__c, Order_Numberorder_number__c, Line_Numberline_number__c, Line_Typeline_type__c

6. Community templates

The catalogue carries 15 community templates for this pair. A community template is authored in a tenant rather than shipped with the product, and it imports the same way as any other. Its own names, notes, field mapping and SQL are tenant content, so what this section states is what the set amounts to: how many templates there are, what they default to doing, which destination objects they write and which groups they fall in. They are not part of the shipped set described above.

  • Templates: 15
  • Default operations: insert on 15, update on 15, delete on 15
  • Marked circular-sync: 0
  • Licence groups they span: 8
  • Destination objects: Account, Product2, FAMOUS_Customer__c, FAMOUS_Invoice_Detail__c, FAMOUS_Invoice_Header__c, FAMOUS_Item__c, FAMOUS_Sales_Order_Detail__c, FAMOUS_Sales_Order_Header__c, FAMOUS_Sales_Order_History_Detail__c, FAMOUS_Sales_Order_History_Header__c, FAMOUS_Salesperson__c, FAMOUS_ShipToAddress__c
  • Object display names: Account, Child Account, Customer To Account Reverse Lookup, FAMOUS Customer, FAMOUS Invoice Detail, FAMOUS Invoice Header, FAMOUS Item, FAMOUS Sales Order Detail, FAMOUS Sales Order Header, FAMOUS Sales Order History Detail, FAMOUS Sales Order History Header, FAMOUS Salesperson and 3 more
  • Template groups: Account, Salesorder, Product, Invoice, Customer Multi Ship Addresses

A community template is imported the way a shipped one is, and the same rules apply to what it creates: read the process it creates with crmpro_get_process, its mapping with crmpro_field_mapping, and the view it selects from, before activating it.

7. Verifying

# per-prefix counts; every synced record carries its destination id
dlake tool query --profile <tenant> --sql "SELECT LEFT([Key], CHARINDEX(':',[Key])-1) AS prefix, COUNT(*) n, COUNT(NULLIF(SFDCID,'')) withId FROM dbo.TimeStampRepository WHERE CHARINDEX(':',[Key])>0 GROUP BY LEFT([Key], CHARINDEX(':',[Key])-1)"

withId = n for every prefix is the success condition dlake-crmpro defines. The split is on the first colon, which is the prefix boundary whether the key separator is : or ::.

The prefixes these templates set:

  • vw_FAMOUS_User
  • vw_FAMOUS_Account
  • vw_FAMOUS_ChildAccount
  • vw_FAMOUS_CustomerToAccountReverseLookup
  • vw_FAMOUS_Customer
  • vw_FAMOUS_ShipToAddress
  • vw_FAMOUS_InvoiceHeader
  • vw_FAMOUS_InvoiceDetail
  • vw_FAMOUS_SalesOrderHeader
  • vw_FAMOUS_SalesOrderDetail
  • vw_FAMOUS_SalesOrderHistoryHeader
  • vw_FAMOUS_SalesOrderHistoryDetail
  • vw_FAMOUS_Salesperson

8. Where this sits

dlake-crmpro is the general operating surface — the crmpro_* tools, the setup and transaction tables, field mapping, and the source-view contract that applies to every destination. This page adds what the shipped Famous → Salesforce templates set up. dlake-crmpro-salesforce is the destination skill this page sits under: its own text is the authority for the Salesforce conventions that hold across every ERP, and its ERP table lists this page alongside every sibling ERP page for this destination. For the extract leg that fills the clone tables, see dlake-normalsync; for the on-premises agent that runs it, dlake-syncagent; for the writeback leg, dlake-txdownloaderpro; for standing an integration up, dlake-integration-setup.