CRMPro → Salesforce — Dynamics Business Central: what the shipped templates set up

CRMPro → Salesforce — Dynamics Business Central: what the shipped templates set up

Keep this skill current. dlake ships updates often and this text is embedded in the CLI you have installed. Before relying on it, compare dlake --version with npm view @commercient/dlake version; if they differ, run npm install -g @commercient/dlake@latest and then dlake skills install, which overwrites the installed skill files with the current text.

dlake-crmpro is the parent skill and the authority for everything general: the crmpro_* tools, CRM_Configuration and CRM_FieldList, TimeStampRepository, the three kinds of source view, the NULL-cursor rule and the silent zero-record run. Read it first; this page does not repeat it. dlake-crmpro-salesforce is the destination skill this page is a child of, and the authority for the Salesforce conventions that hold across every ERP: read it first, then come back here for what this source’s own templates set. This page is dlake-crmpro-salesforce/erps/dynamics-business-central.md, and that skill’s ERP table is what points at it. What follows is only what the shipped Dynamics Business Central → Salesforce templates themselves set, read from their Insert_Query, CreateViewQuery and MappingJson. This page grows as the catalogue does.

1. What the templates deliver

Group	Business outcome	Objects	Source tables and views
SYNC EMPLOYEE	ERP EMPLOYEE data becomes DYNAMICSBUSINESSCENTRAL_Employee__c in Salesforce. New records are created, existing ones updated, and records removed in the ERP are deleted.	DYNAMICSBUSINESSCENTRAL_Employee__c	SF_ERP_Salesforce_Clone_Employee
Account	In addition to creating the Account record from your ERP customer records, Commercient syncs over the entire Accounting AR Customer record into a Commercient AR Customer object which is a Managed Custom Object (MCO). A lookup field is provided to lookup to the default AR Customer record MCO from the Account record. New records are created, existing ones updated, and records removed in the ERP are deleted.	Account, Contact, CommercientSF9__MSDYNAMICNAV_CUSTOMER__c	SF_ERP_Salesforce_Clone_Customer, SF_ERP_Salesforce_Clone_Contacts
Invoice	Both Open and Historical invoices are synchronized. Open invoice changes, such as a balance change, or a terms change are reflected in the CRM as they sync based on the frequency of the sync you have chosen (e.g. every hour for example). New records are created, existing ones updated, and records removed in the ERP are deleted.	CommercientSF9__MSDYNAMICNAV_INVOICEHEADER__c, CommercientSF9__MSDYNAMICNAV_INVOICELINES__c	SF_ERP_Salesforce_Clone_SalesInvoice, SF_ERP_Salesforce_Clone_SalesInvoiceLine
Salesorder	Commercient will sync the Sales Orders from the ERP Sales Order Entry module to the Commercient Sales Order Header (MCO) objects in CRM. In the CRM, customer service and sales people can visualize the status of the order such as on hold, backorder, forward order, scheduled for delivery, whether it has shipped, and completion status. New records are created, existing ones updated, and records removed in the ERP are deleted.	CommercientSF9__MSDYNAMICNAV_ORDERHEADER__c, CommercientSF9__MSDYNAMICNAV_ORDERLINES__c	SF_ERP_Salesforce_Clone_SalesOrder, CommercientFlags, SF_ERP_Salesforce_Clone_SalesOrderLine

2. The process rows the templates create

Each template’s Insert_Query writes one CRM_Configuration row. These are the values it sets; a column the inserts never set is not listed.

Display name	CRM_Object_API_Name	CRM_PK_API_Name	Sync_Order	TimeStamp_Prefix	SQL_Query target	field prefix / postfix	Sync_Operation_Type
SYNC EMPLOYEE	DYNAMICSBUSINESSCENTRAL_Employee__c	ExternalKey__c	0	vw_DYNAMICSBUSINESSCENTRAL_Employee	vw_DYNAMICSBUSINESSCENTRAL_Employee	'' / __c	1
SYNC ACCOUNT	Account	CommercientSF__Commercient_ArCustomerCode__c	1	vw_DYNAMICSBUSINESSCENTRAL_Account	vw_DYNAMICSBUSINESSCENTRAL_Account	'' / ''	1
SYNC CUSTOMER	CommercientSF9__MSDYNAMICNAV_CUSTOMER__c	CommercientSF9__ExternalKey__c	2	vw_DYNAMICSBUSINESSCENTRAL_Customer	vw_DYNAMICSBUSINESSCENTRAL_Customer	CommercientSF9__ / __c	1
SYNC CUSTOMERTOACCOUNTLOOKUP	Account	CommercientSF__Commercient_ArCustomerCode__c	3	vw_DYNAMICSBUSINESSCENTRAL_CustomerToAccountLookup	vw_DYNAMICSBUSINESSCENTRAL_CustomerToAccountLookup	'' / ''	1
SYNC CONTACTS	Contact	ExternalKey__c	4	vw_DYNAMICSBUSINESSCENTRAL_Contacts	vw_DYNAMICSBUSINESSCENTRAL_Contacts	'' / __c	1
SYNC SALESORDERHEADER	CommercientSF9__MSDYNAMICNAV_ORDERHEADER__c	CommercientSF9__ExternalKey__c	10	vw_DYNAMICSBUSINESSCENTRAL_SalesOrderHeader	vw_DYNAMICSBUSINESSCENTRAL_SalesOrderHeader	CommercientSF9__ / __c	1
SYNC SALESORDERDETAIL	CommercientSF9__MSDYNAMICNAV_ORDERLINES__c	CommercientSF9__ExternalKey__c	11	vw_DYNAMICSBUSINESSCENTRAL_SalesOrderDetail	vw_DYNAMICSBUSINESSCENTRAL_SalesOrderDetail	CommercientSF9__ / __c	1
SYNC INVOICEHEADER	CommercientSF9__MSDYNAMICNAV_INVOICEHEADER__c	CommercientSF9__ExternalKey__c	12	vw_DYNAMICSBUSINESSCENTRAL_InvoiceHeader	vw_DYNAMICSBUSINESSCENTRAL_InvoiceHeader	CommercientSF9__ / __c	1
SYNC INVOICEDETAIL	CommercientSF9__MSDYNAMICNAV_INVOICELINES__c	CommercientSF9__ExternalKey__c	13	vw_DYNAMICSBUSINESSCENTRAL_InvoiceDetail	vw_DYNAMICSBUSINESSCENTRAL_InvoiceDetail	CommercientSF9__ / __c	1

Every one of these inserts Is_Active as 0, so an imported process is inactive until an operator activates it. Across the set they insert Is_Create_Entity 0, Is_Create_Fields 0, Is_Active_Get_Records 0, Is_Active_Delete_Records 0, IsAccountMatching False, Sync_Batch_Size 200. Text columns a template does not use are inserted as '' rather than left NULL.

3. The views

Each template creates its view with CreateViewQuery, in the gateway dbo schema. “Change detection” names which of the three kinds dlake-crmpro defines the view’s own WHERE makes it; where a view’s shape is not one of those three the column is left empty and the view’s own WHERE is the authority.

View	Change detection	Repository key	Reads other prefixes	Identity column	Source tables
vw_DYNAMICSBUSINESSCENTRAL_Employee	insert + update	vw_DYNAMICSBUSINESSCENTRAL_Employee:	—	—	SF_ERP_Salesforce_Clone_Employee
vw_DYNAMICSBUSINESSCENTRAL_Account	insert + update	vw_DYNAMICSBUSINESSCENTRAL_Account:	—	CommercientSF__Commercient_ArCustomerCode__c	SF_ERP_Salesforce_Clone_Customer
vw_DYNAMICSBUSINESSCENTRAL_Customer	insert + update	vw_DYNAMICSBUSINESSCENTRAL_Customer:	vw_DYNAMICSBUSINESSCENTRAL_Account:	ExternalKey	SF_ERP_Salesforce_Clone_Customer
vw_DYNAMICSBUSINESSCENTRAL_CustomerToAccountLookup	insert + update	vw_DYNAMICSBUSINESSCENTRAL_CustomerToAccountLookup:	vw_DYNAMICSBUSINESSCENTRAL_Customer:	—	SF_ERP_Salesforce_Clone_Customer
vw_DYNAMICSBUSINESSCENTRAL_Contacts	insert + update	vw_DYNAMICSBUSINESSCENTRAL_Contacts:	vw_DYNAMICSBUSINESSCENTRAL_Account:, vw_DYNAMICSBUSINESSCENTRAL_Customer:	—	SF_ERP_Salesforce_Clone_Contacts
vw_DYNAMICSBUSINESSCENTRAL_SalesOrderHeader	insert + update	vw_DYNAMICSBUSINESSCENTRAL_SalesOrderHeader:	vw_DYNAMICSBUSINESSCENTRAL_Account:, vw_DYNAMICSBUSINESSCENTRAL_Customer:	ExternalKey	SF_ERP_Salesforce_Clone_SalesOrder, CommercientFlags
vw_DYNAMICSBUSINESSCENTRAL_SalesOrderDetail	insert + update	vw_DYNAMICSBUSINESSCENTRAL_SalesOrderDetail:	vw_DYNAMICSBUSINESSCENTRAL_SalesOrderHeader:	ExternalKey	SF_ERP_Salesforce_Clone_SalesOrderLine
vw_DYNAMICSBUSINESSCENTRAL_InvoiceHeader	insert + update	vw_DYNAMICSBUSINESSCENTRAL_InvoiceHeader:	vw_DYNAMICSBUSINESSCENTRAL_Account:, vw_DYNAMICSBUSINESSCENTRAL_Customer:	—	SF_ERP_Salesforce_Clone_SalesInvoice
vw_DYNAMICSBUSINESSCENTRAL_InvoiceDetail	insert + update	vw_DYNAMICSBUSINESSCENTRAL_InvoiceDetail:	vw_DYNAMICSBUSINESSCENTRAL_InvoiceHeader:	—	SF_ERP_Salesforce_Clone_SalesInvoiceLine

The repository key these templates build is <TimeStamp_Prefix>:<key>. The literal in the view and the TimeStamp_Prefix on the configuration row have to be the same string, case included.

4. Order of work

The templates set Sync_Order from 0 to 13. A run processes active rows in ascending Sync_Order, which is the order the templates put them in:

• 0 — SYNC EMPLOYEE
• 1 — SYNC ACCOUNT
• 2 — SYNC CUSTOMER
• 3 — SYNC CUSTOMERTOACCOUNTLOOKUP
• 4 — SYNC CONTACTS
• 10 — SYNC SALESORDERHEADER
• 11 — SYNC SALESORDERDETAIL
• 12 — SYNC INVOICEHEADER
• 13 — SYNC INVOICEDETAIL

These views read another process’s repository prefix, which is what makes the order a dependency order: the row appears in the view only once the process that writes that prefix has run, so a parent flows on one run and its children on the next.

• vw_DYNAMICSBUSINESSCENTRAL_CustomerToAccountLookup reads vw_DYNAMICSBUSINESSCENTRAL_Customer:
• vw_DYNAMICSBUSINESSCENTRAL_Contacts reads vw_DYNAMICSBUSINESSCENTRAL_Account:, vw_DYNAMICSBUSINESSCENTRAL_Customer:
• vw_DYNAMICSBUSINESSCENTRAL_Customer reads vw_DYNAMICSBUSINESSCENTRAL_Account:
• vw_DYNAMICSBUSINESSCENTRAL_InvoiceHeader reads vw_DYNAMICSBUSINESSCENTRAL_Account:, vw_DYNAMICSBUSINESSCENTRAL_Customer:
• vw_DYNAMICSBUSINESSCENTRAL_InvoiceDetail reads vw_DYNAMICSBUSINESSCENTRAL_InvoiceHeader:
• vw_DYNAMICSBUSINESSCENTRAL_SalesOrderHeader reads vw_DYNAMICSBUSINESSCENTRAL_Account:, vw_DYNAMICSBUSINESSCENTRAL_Customer:
• vw_DYNAMICSBUSINESSCENTRAL_SalesOrderDetail reads vw_DYNAMICSBUSINESSCENTRAL_SalesOrderHeader:

5. Field mapping

CRM_FieldList carries one row per pushed column, with Object_Name equal to the CRM_Object_API_Name value — as dlake-crmpro puts it, an object with no CRM_FieldList rows pushes nothing and records no error. Each template carries its intended mapping in MappingJson. Read that with dlake admin crmpro_templates, then check crmpro_field_mapping on the created process before activating it.

Template	Object	Mapped fields	First ERP → Salesforce pairs
SYNC EMPLOYEE	DYNAMICSBUSINESSCENTRAL_Employee__c	4	Code → Code__c, Commission_Percent → Commission_Percent, Phone_No → Phone_No__c, Privacy_Blocked → Privacy_Blocked
SYNC ACCOUNT	Account	8	CommercientSFommercient_ArCustomerCode → CommercientSF__Commercient_ArCustomerCode__c, BillingStreet → BillingStreet, BillingCity → BillingCity, BillingState → BillingState, BillingCountry → BillingCountry
SYNC CUSTOMER	CommercientSF9__MSDYNAMICNAV_CUSTOMER__c	103	Name_2 → name_2__c, Search_Name → search_name__c, IC_Partner_Code → ic_partner_code__c, Balance_LCY → balance_lcy__c, Balance_Due_LCY → balance_due_lcy__c
SYNC CUSTOMERTOACCOUNTLOOKUP	Account	2	CommercientSFommercient_ArCustomerCode → CommercientSF__Commercient_ArCustomerCode__c, CommercientSF9__MSDYNAMICS_NAV_Customers → CommercientSF9__MSDYNAMICS_NAV_Customers__c
SYNC CONTACTS	Contact	8	Name → Name__c, Type → Type__c, Title → Title__c, Phone → Phone__c, Email → Email__c
SYNC SALESORDERHEADER	CommercientSF9__MSDYNAMICNAV_ORDERHEADER__c	98	Document_Type → document_type__c, Sell_to_Customer_No → sell_to_customer_no__c, Sell_to_Customer_Name → sell_to_customer_name__c, Quote_No → quote_no__c, Posting_Description → posting_description__c
SYNC SALESORDERDETAIL	CommercientSF9__MSDYNAMICNAV_ORDERLINES__c	97	Document_Type → document_type__c, Document_No → document_no__c, Line_No → line_no__c, FilteredTypeField → filteredtypefield__c, No → CommercientSF9__No__c
SYNC INVOICEHEADER	CommercientSF9__MSDYNAMICNAV_INVOICEHEADER__c	84	Document_Type → document_type__c, No → CommercientSF9__No__c, Sell_to_Customer_No → sell_to_customer_no__c, Sell_to_Customer_Name → sell_to_customer_name__c, Posting_Description → posting_description__c
SYNC INVOICEDETAIL	CommercientSF9__MSDYNAMICNAV_INVOICELINES__c	71	Document_Type → document_type__c, Document_No → document_no__c, Line_No → line_no__c, FilteredTypeField → filteredtypefield__c, No → CommercientSF9__No__c

6. Community templates

The catalogue carries 147 community templates for this pair. A community template is authored in a tenant rather than shipped with the product, and it imports the same way as any other. Its own names, notes, field mapping and SQL are tenant content, so what this section states is what the set amounts to: how many templates there are, what they default to doing, which destination objects they write and which groups they fall in. They are not part of the shipped set described above.

• Templates: 147
• Default operations: insert on 147, update on 147, delete on 147
• Marked circular-sync: 0
• Licence groups they span: 12
• Destination objects: Account, Product2, PriceBookEntry, CommercientSF9__MSDYNAMICNAV_INVOICEHEADER__c, CommercientSF9__MSDYNAMICNAV_INVOICELINES__c, Contact, CommercientSF9__MSDYNAMICNAV_CUSTOMER__c, CommercientSF9__MSDYNAMICNAV_Item__c, CommercientSF9__MSDYNAMICNAV_ORDERHEADER__c, CommercientSF9__MSDYNAMICNAV_ORDERLINES__c, Pricebook2, DYNAMICSBUSINESSCENTRAL_Employee__c, ACCOUNTMATCHING__c, DYNAMICSBUSINESSCENTRAL_ShipToAddress__c, Pricebookentry, User, ACCOUNT__c, CommercientSF9__MSDYNAMICNAV_PAYMENTTERMS__c, CommercientSF9__MSDYNAMICNAV_SALESINVOICELINE__c, CONTACTMATCHING__c, 1 more and 20 custom objects
• Object display names: SYNC ACCOUNT, SYNC CUSTOMER, SYNC CUSTOMERTOACCOUNTLOOKUP, SYNC SALESORDERDETAIL, SYNC SALESORDERHEADER, SYNC STANDARDPRICEBOOK, SYNC CONTACTS, SYNC ITEMTOPRODUCTLOOKUP, SYNC PRODUCT, SYNC STANDARDPRICEBOOKUPDATE, SYNC ITEMS, SYNC SALESINVOICE, 32 more and 7 further templates
• Template groups: Account, Product, Invoice, Salesorder, Customer Multi Ship Addresses, Pricebook

A community template is imported the way a shipped one is, and the same rules apply to what it creates: read the process it creates with crmpro_get_process, its mapping with crmpro_field_mapping, and the view it selects from, before activating it.

7. Verifying

# per-prefix counts; every synced record carries its destination id
dlake tool query --profile <tenant> --sql "SELECT LEFT([Key], CHARINDEX(':',[Key])-1) AS prefix, COUNT(*) n, COUNT(NULLIF(SFDCID,'')) withId FROM dbo.TimeStampRepository WHERE CHARINDEX(':',[Key])>0 GROUP BY LEFT([Key], CHARINDEX(':',[Key])-1)"

withId = n for every prefix is the success condition dlake-crmpro defines. The split is on the first colon, which is the prefix boundary whether the key separator is : or ::.

The prefixes these templates set:

• vw_DYNAMICSBUSINESSCENTRAL_Employee
• vw_DYNAMICSBUSINESSCENTRAL_Account
• vw_DYNAMICSBUSINESSCENTRAL_CustomerToAccountLookup
• vw_DYNAMICSBUSINESSCENTRAL_Contacts
• vw_DYNAMICSBUSINESSCENTRAL_Customer
• vw_DYNAMICSBUSINESSCENTRAL_InvoiceHeader
• vw_DYNAMICSBUSINESSCENTRAL_InvoiceDetail
• vw_DYNAMICSBUSINESSCENTRAL_SalesOrderHeader
• vw_DYNAMICSBUSINESSCENTRAL_SalesOrderDetail

8. Where this sits

dlake-crmpro is the general operating surface — the crmpro_* tools, the setup and transaction tables, field mapping, and the source-view contract that applies to every destination. This page adds what the shipped Dynamics Business Central → Salesforce templates set up. dlake-crmpro-salesforce is the destination skill this page sits under: its own text is the authority for the Salesforce conventions that hold across every ERP, and its ERP table lists this page alongside every sibling ERP page for this destination. For the extract leg that fills the clone tables, see dlake-normalsync; for the on-premises agent that runs it, dlake-syncagent; for the writeback leg, dlake-txdownloaderpro; for standing an integration up, dlake-integration-setup.