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CRMPro → HubSpot — SYSPRO 7 and above: what the shipped templates set up

Read it in the terminal with "dlake skills show dlake-crmpro-hubspot/erps/syspro-7-and-above". It extends the dlake-crmpro-hubspot skill, which holds what is true whatever the source ERP.

CRMPro → HubSpot — SYSPRO 7 and above: what the shipped templates set up

Keep this skill current. dlake ships updates often and this text is embedded in the CLI you have installed. Before relying on it, compare dlake --version with npm view @commercient/dlake version; if they differ, run npm install -g @commercient/dlake@latest and then dlake skills install, which overwrites the installed skill files with the current text.

dlake-crmpro is the parent skill and the authority for everything general: the crmpro_* tools, CRM_Configuration and CRM_FieldList, TimeStampRepository, the three kinds of source view, the NULL-cursor rule and the silent zero-record run. Read it first; this page does not repeat it. dlake-crmpro-hubspot is the destination skill this page is a child of, and the authority for the HubSpot conventions that hold across every ERP: read it first, then come back here for what this source’s own templates set. This page is dlake-crmpro-hubspot/erps/syspro-7-and-above.md, and that skill’s ERP table is what points at it. What follows is only what the shipped SYSPRO 7 and above → HubSpot templates themselves set, read from their Insert_Query, CreateViewQuery and MappingJson. This page grows as the catalogue does.

1. What the templates deliver

GroupBusiness outcomeObjectsSource tables and views
create customerERP SF_ERP_Salesforce_Clone_ArCustomer data becomes company in HubSpot. New records are created and existing ones updated; none are deleted.companySF_ERP_Salesforce_Clone_ArCustomer
create productERP SF_ERP_Salesforce_Clone_InvMaster, SF_ERP_Salesforce_Clone_InvPrice data becomes product in HubSpot. New records are created and existing ones updated; none are deleted.productSF_ERP_Salesforce_Clone_InvMaster, SF_ERP_Salesforce_Clone_InvPrice
create salesorderThe templates push deal to HubSpot. New records are created and existing ones updated; none are deleted.dealSF_ERP_Salesforce_Clone_SorMaster, SF_ERP_Salesforce_Clone_SorDetail
create salesorder lineThe templates push line_item to HubSpot. New records are created and existing ones updated; none are deleted.line_itemSF_ERP_Salesforce_Clone_SorDetail
create quoteThe templates push deal to HubSpot. New records are created and existing ones updated; none are deleted.dealSF_ERP_Salesforce_Clone_QotMaster, SF_ERP_Salesforce_Clone_QotDetail
create quote lineThe templates push line_item to HubSpot. New records are created and existing ones updated; none are deleted.line_itemSF_ERP_Salesforce_Clone_QotDetail
create invoiceThe templates push deal to HubSpot. New records are created and existing ones updated; none are deleted.dealSF_ERP_Salesforce_Clone_ArInvoice
create invoice lineThe templates push line_item to HubSpot. New records are created and existing ones updated; none are deleted.line_itemSF_ERP_Salesforce_Clone_ArTrnDetail
create contactERP SF_ERP_Salesforce_Clone_ArCustomer data becomes contact in HubSpot. New records are created and existing ones updated; none are deleted.contactSF_ERP_Salesforce_Clone_ArCustomer

2. The process rows the templates create

Each template’s Insert_Query writes one CRM_Configuration row. These are the values it sets; a column the inserts never set is not listed.

Display nameCRM_Object_API_NameSync_OrderTimeStamp_PrefixSQL_Query targetfield prefix / postfixSync_Operation_Type
create contactcontact5HUBSPOT_NEW_CONTACTvw_HUBSPOT_NEW_CONTACT'' / ''2
create customercompany11HUBSPOT_NEW_CUSTOMERvw_HUBSPOT_NEW_CUSTOMER'' / ''2
create productproduct11HUBSPOT_NEW_ITEMvw_HUBSPOT_NEW_ITEM'' / ''2
create salesorderdeal11HUBSPOT_NEW_DEALvw_HUBSPOT_NEW_SALESORDER_DEAL'' / ''2
create salesorder lineline_item11HUBSPOT_NEW_LINEITEMvw_HUBSPOT_NEW_SALESORDER_LINEITEM'' / ''2
create quotedeal11HUBSPOT_NEW_DEALvw_HUBSPOT_NEW_QUOTE_DEAL'' / ''2
create quote lineline_item11HUBSPOT_NEW_LINEITEMvw_HUBSPOT_NEW_QUOTE_LINEITEM'' / ''2
create invoicedeal11HUBSPOT_NEW_DEALvw_HUBSPOT_NEW_INVOICE_DEAL'' / ''2
create invoice lineline_item11HUBSPOT_NEW_LINEITEMvw_HUBSPOT_NEW_INVOICE_LINEITEM'' / ''2

Every one of these inserts Is_Active as 0, so an imported process is inactive until an operator activates it. Across the set they insert Is_Create_Entity 0, Is_Create_Fields 0, Is_Active_Get_Records 0, Is_Active_Delete_Records 0, IsAccountMatching '', Sync_Batch_Size 200. Text columns a template does not use are inserted as '' rather than left NULL.

3. The views

Each template creates its view with CreateViewQuery, in the gateway dbo schema. “Change detection” names which of the three kinds dlake-crmpro defines the view’s own WHERE makes it; where a view’s shape is not one of those three the column is left empty and the view’s own WHERE is the authority.

ViewChange detectionRepository keyReads other prefixesIdentity columnEmits SFDCIDSource tables
vw_HUBSPOT_NEW_CONTACTinsert-onlyHUBSPOT_NEW_CONTACT::HUBSPOT_NEW_CUSTOMER::RecordKey, externalkeynoSF_ERP_Salesforce_Clone_ArCustomer
vw_HUBSPOT_NEW_CUSTOMERinsert-onlyHUBSPOT_NEW_CUSTOMER::RecordKeyyesSF_ERP_Salesforce_Clone_ArCustomer
vw_HUBSPOT_NEW_ITEMinsert-onlyHUBSPOT_NEW_ITEM::RecordKey, externalkeyyesSF_ERP_Salesforce_Clone_InvMaster, SF_ERP_Salesforce_Clone_InvPrice
vw_HUBSPOT_NEW_SALESORDER_DEALinsert-onlyHUBSPOT_NEW_DEAL::HUBSPOT_NEW_CUSTOMER::RecordKey, externalkeynoSF_ERP_Salesforce_Clone_SorMaster, SF_ERP_Salesforce_Clone_SorDetail
vw_HUBSPOT_NEW_SALESORDER_LINEITEMinsert-onlyHUBSPOT_NEW_LINEITEM::HUBSPOT_NEW_DEAL::, HUBSPOT_NEW_ITEM::RecordKey, externalkeynoSF_ERP_Salesforce_Clone_SorDetail
vw_HUBSPOT_NEW_QUOTE_DEALinsert-onlyHUBSPOT_NEW_DEAL::HUBSPOT_NEW_CUSTOMER::RecordKey, externalkeynoSF_ERP_Salesforce_Clone_QotMaster, SF_ERP_Salesforce_Clone_QotDetail
vw_HUBSPOT_NEW_QUOTE_LINEITEMinsert-onlyHUBSPOT_NEW_LINEITEM::HUBSPOT_NEW_DEAL::, HUBSPOT_NEW_ITEM::RecordKey, externalkeynoSF_ERP_Salesforce_Clone_QotDetail
vw_HUBSPOT_NEW_INVOICE_DEALinsert-onlyHUBSPOT_NEW_DEAL::HUBSPOT_NEW_CUSTOMER::RecordKey, externalkeynoSF_ERP_Salesforce_Clone_ArInvoice
vw_HUBSPOT_NEW_INVOICE_LINEITEMinsert-onlyHUBSPOT_NEW_LINEITEM::HUBSPOT_NEW_DEAL::, HUBSPOT_NEW_ITEM::RecordKey, externalkeynoSF_ERP_Salesforce_Clone_ArTrnDetail

The repository key these templates build is <TimeStamp_Prefix>::<key>. The literal in the view and the TimeStamp_Prefix on the configuration row have to be the same string, case included.

4. Order of work

The templates set Sync_Order to 5, 11. A run processes active rows in ascending Sync_Order, which is the order the templates put them in:

  • 5 — create contact
  • 11 — create customer, create product, create salesorder, create salesorder line, create quote, create quote line, create invoice, create invoice line

Several of these rows share a Sync_Order value: each template group carries its own numbering, so give the imported processes an order across the whole set rather than taking the template values as one.

These views read another process’s repository prefix, which is what makes the order a dependency order: the row appears in the view only once the process that writes that prefix has run, so a parent flows on one run and its children on the next.

  • vw_HUBSPOT_NEW_SALESORDER_DEAL reads HUBSPOT_NEW_CUSTOMER::
  • vw_HUBSPOT_NEW_SALESORDER_LINEITEM reads HUBSPOT_NEW_DEAL::, HUBSPOT_NEW_ITEM::
  • vw_HUBSPOT_NEW_QUOTE_DEAL reads HUBSPOT_NEW_CUSTOMER::
  • vw_HUBSPOT_NEW_QUOTE_LINEITEM reads HUBSPOT_NEW_DEAL::, HUBSPOT_NEW_ITEM::
  • vw_HUBSPOT_NEW_INVOICE_DEAL reads HUBSPOT_NEW_CUSTOMER::
  • vw_HUBSPOT_NEW_INVOICE_LINEITEM reads HUBSPOT_NEW_DEAL::, HUBSPOT_NEW_ITEM::
  • vw_HUBSPOT_NEW_CONTACT reads HUBSPOT_NEW_CUSTOMER::

5. Field mapping

CRM_FieldList carries one row per pushed column, with Object_Name equal to the CRM_Object_API_Name value — as dlake-crmpro puts it, an object with no CRM_FieldList rows pushes nothing and records no error. Each template carries its intended mapping in MappingJson. Read that with dlake admin crmpro_templates, then check crmpro_field_mapping on the created process before activating it.

TemplateObjectMapped fieldsFirst ERP → HubSpot pairs
create contactcontact10Contactlastname, Contactfirstname, Emailemail, Telephone, TelephoneExtnphone, SoldToAddr1, SoldToAddr2address
create customercompany9Customerarcustomercode, Namename, SoldToAddr1address, SoldToAddr2address2, SoldToAddr3city
create productproduct5StockCodehs_sku, Descriptionname, LongDescdescription, MaterialCosths_cost_of_goods_sold, SellingPriceprice
create salesorderdeal9MPriceamount, ReqShipDateclosedate, OrderDatecreatedate, CustomerNamedealname, SFDCIDassociate_company
create salesorder lineline_item5MStockCodehs_product_id, MStockDesname, MPriceprice, MOrderQtyquantity, SalesOrderassociate_deal
create quotedeal9MCusRetailPriceamount, ExpiryDateclosedate, DateEnquirycreatedate, CustomerNamedealname, Quoteexternalkey
create quote lineline_item5MStockCodehs_product_id, MStockCodename, MCusRetailPriceprice, MQtyPerquantity, Quoteassociate_deal
create invoicedeal9CurrencyValueamount, InvoiceDateclosedate, InvoiceDatecreatedate, Customer, Invoicedealname, SFDCIDassociate_company
create invoice lineline_item6WarehouseAmountprice, QtyInvoicedquantity, StockCodehs_product_id, StockCodename, Invoiceassociate_deal

6. Community templates

The catalogue carries 170 community templates for this pair. A community template is authored in a tenant rather than shipped with the product, and it imports the same way as any other. Its own names, notes, field mapping and SQL are tenant content, so what this section states is what the set amounts to: how many templates there are, what they default to doing, which destination objects they write and which groups they fall in. They are not part of the shipped set described above.

  • Templates: 170
  • Default operations: insert on 170, update on 170, delete on 170
  • Marked circular-sync: 0
  • Licence groups they span: 9
  • Destination objects: company, line_item, deal, product, contact, invoice, ticket, Products, CommercientSF__ACCOUNTMATCHING__c, CommercientSF__ARCUSTOMER__c, CommercientSF__PRODUCTMATCHING__c, CommercientSF__PRODUCTS__c, CommercientSF__VWHUBSPOTNEWITEM__c, CommercientSF__VWHUBSPOTNEWQUOTELINEITEM__c, CommercientSF__VWSYSPROPRODUCTDETAILS__c, Company, Contact, Deal, line_items, order, 3 more and 8 custom objects
  • Object display names: upsert customer, upsert invoice, upsert product, upsert invoice line, upsert contact, upsert salesorder, create contact, create customer, create product, create salesorder line, create invoice line, delete order, 51 more and 20 further templates
  • Template groups: Account, Product, CRM Opportunity and Line, CRM Order and Line, Opportunity

A community template is imported the way a shipped one is, and the same rules apply to what it creates: read the process it creates with crmpro_get_process, its mapping with crmpro_field_mapping, and the view it selects from, before activating it.

7. Verifying

# per-prefix counts; every synced record carries its destination id
dlake tool query --profile <tenant> --sql "SELECT LEFT([Key], CHARINDEX(':',[Key])-1) AS prefix, COUNT(*) n, COUNT(NULLIF(SFDCID,'')) withId FROM dbo.TimeStampRepository WHERE CHARINDEX(':',[Key])>0 GROUP BY LEFT([Key], CHARINDEX(':',[Key])-1)"

withId = n for every prefix is the success condition dlake-crmpro defines. The split is on the first colon, which is the prefix boundary whether the key separator is : or ::.

The prefixes these templates set:

  • HUBSPOT_NEW_CUSTOMER
  • HUBSPOT_NEW_ITEM
  • HUBSPOT_NEW_DEAL
  • HUBSPOT_NEW_LINEITEM
  • HUBSPOT_NEW_CONTACT

8. Where this sits

dlake-crmpro is the general operating surface — the crmpro_* tools, the setup and transaction tables, field mapping, and the source-view contract that applies to every destination. This page adds what the shipped SYSPRO 7 and above → HubSpot templates set up. dlake-crmpro-hubspot is the destination skill this page sits under: its own text is the authority for the HubSpot conventions that hold across every ERP, and its ERP table lists this page alongside every sibling ERP page for this destination. For the extract leg that fills the clone tables, see dlake-normalsync; for the on-premises agent that runs it, dlake-syncagent; for the writeback leg, dlake-txdownloaderpro; for standing an integration up, dlake-integration-setup.