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CRMPro → HubSpot — NetSuite: what the shipped templates set up

Read it in the terminal with "dlake skills show dlake-crmpro-hubspot/erps/netsuite". It extends the dlake-crmpro-hubspot skill, which holds what is true whatever the source ERP.

CRMPro → HubSpot — NetSuite: what the shipped templates set up

Keep this skill current. dlake ships updates often and this text is embedded in the CLI you have installed. Before relying on it, compare dlake --version with npm view @commercient/dlake version; if they differ, run npm install -g @commercient/dlake@latest and then dlake skills install, which overwrites the installed skill files with the current text.

dlake-crmpro is the parent skill and the authority for everything general: the crmpro_* tools, CRM_Configuration and CRM_FieldList, TimeStampRepository, the three kinds of source view, the NULL-cursor rule and the silent zero-record run. Read it first; this page does not repeat it. dlake-crmpro-hubspot is the destination skill this page is a child of, and the authority for the HubSpot conventions that hold across every ERP: read it first, then come back here for what this source’s own templates set. This page is dlake-crmpro-hubspot/erps/netsuite.md, and that skill’s ERP table is what points at it. What follows is only what the shipped NetSuite → HubSpot templates themselves set, read from their Insert_Query, CreateViewQuery and MappingJson. This page grows as the catalogue does.

1. What the templates deliver

GroupBusiness outcomeObjectsSource tables and views
create orderThe templates push deal to HubSpot. New records are created and existing ones updated; none are deleted.dealSF_ERP_Salesforce_Clone_SALESORDER
create orderdetailThe templates push line_item to HubSpot. New records are created and existing ones updated; none are deleted.line_itemSF_ERP_Salesforce_Clone_SALESORDERITEM
create invoiceThe templates push deal to HubSpot. New records are created and existing ones updated; none are deleted.dealSF_ERP_Salesforce_Clone_INVOICE
create invoicedetailThe templates push line_item to HubSpot. New records are created and existing ones updated; none are deleted.line_itemSF_ERP_Salesforce_Clone_INVOICEITEM
create quoteThe templates push deal to HubSpot. New records are created and existing ones updated; none are deleted.dealSF_ERP_Salesforce_Clone_QUOTE
create quotedetailThe templates push line_item to HubSpot. New records are created and existing ones updated; none are deleted.line_itemSF_ERP_Salesforce_Clone_QUOTEITEM
create opportunityThe templates push deal to HubSpot. New records are created and existing ones updated; none are deleted.dealSF_ERP_Salesforce_Clone_OPPORTUNITY
create opportunitydetailThe templates push line_item to HubSpot. New records are created and existing ones updated; none are deleted.line_itemSF_ERP_Salesforce_Clone_OPPORTUNITYITEM
create customerERP SF_ERP_Salesforce_Clone_CUSTOMER, SF_ERP_Salesforce_Clone_CUSTOMERADDRESSBOOK data becomes company in HubSpot. New records are created and existing ones updated; none are deleted.companySF_ERP_Salesforce_Clone_CUSTOMER, SF_ERP_Salesforce_Clone_CUSTOMERADDRESSBOOK
create itemThe templates push products to HubSpot. New records are created and existing ones updated; none are deleted.productsSF_ERP_Salesforce_Clone_ITEM
create contactERP SF_ERP_Salesforce_Clone_CONTACT, SF_ERP_Salesforce_Clone_CONTACTADDRESSBOOK data becomes company in HubSpot. New records are created and existing ones updated; none are deleted.companySF_ERP_Salesforce_Clone_CONTACT, SF_ERP_Salesforce_Clone_CONTACTADDRESSBOOK

2. The process rows the templates create

Each template’s Insert_Query writes one CRM_Configuration row. These are the values it sets; a column the inserts never set is not listed.

Display nameCRM_Object_API_NameSync_OrderTimeStamp_PrefixSQL_Query targetfield prefix / postfixSync_Operation_Type
create customercompany5HUBSPOT_NEW_CUSTOMERvw_HUBSPOT_NEW_CUSTOMER'' / ''2
create contactcompany6HUBSPOT_NEW_CONTACTvw_HUBSPOT_NEW_CONTACT'' / ''2
create itemproducts10HUBSPOT_NEW_ITEMvw_HUBSPOT_NEW_ITEM'' / ''2
create orderdeal11HUBSPOT_NEW_DEALvw_HUBSPOT_NEW_ORDER_DEAL'' / ''2
create orderdetailline_item12HUBSPOT_NEW_LINEITEMvw_HUBSPOT_NEW_ORDER_LINEITEM'' / ''2
create invoicedeal13HUBSPOT_NEW_DEALvw_HUBSPOT_NEW_INVOICE_DEAL'' / ''2
create invoicedetailline_item14HUBSPOT_NEW_LINEITEMvw_HUBSPOT_NEW_INVOICE_LINEITEM'' / ''2
create quotedeal15HUBSPOT_NEW_DEALvw_HUBSPOT_NEW_QUOTE_DEAL'' / ''2
create quotedetailline_item16HUBSPOT_NEW_LINEITEMvw_HUBSPOT_NEW_QUOTE_LINEITEM'' / ''2
create opportunitydeal17HUBSPOT_NEW_DEALvw_HUBSPOT_NEW_OPPORTUNITY_DEAL'' / ''2
create opportunitydetailline_item18HUBSPOT_NEW_LINEITEMvw_HUBSPOT_NEW_OPPORTUNITY_LINEITEM'' / ''2

Every one of these inserts Is_Active as 0, so an imported process is inactive until an operator activates it. Across the set they insert Is_Create_Entity 0, Is_Create_Fields 0, Is_Active_Get_Records 0, Is_Active_Delete_Records 0, IsAccountMatching '', Sync_Batch_Size 200. Text columns a template does not use are inserted as '' rather than left NULL.

3. The views

Each template creates its view with CreateViewQuery, in the gateway dbo schema. “Change detection” names which of the three kinds dlake-crmpro defines the view’s own WHERE makes it; where a view’s shape is not one of those three the column is left empty and the view’s own WHERE is the authority.

ViewChange detectionRepository keyReads other prefixesIdentity columnSource tables
vw_HUBSPOT_NEW_CUSTOMERinsert-onlyHUBSPOT_NEW_CUSTOMER::RecordKeySF_ERP_Salesforce_Clone_CUSTOMER, SF_ERP_Salesforce_Clone_CUSTOMERADDRESSBOOK
vw_HUBSPOT_NEW_CONTACTinsert-onlyHUBSPOT_NEW_CONTACT::HUBSPOT_NEW_CUSTOMER::RecordKey, externalkeySF_ERP_Salesforce_Clone_CONTACT, SF_ERP_Salesforce_Clone_CONTACTADDRESSBOOK
vw_HUBSPOT_NEW_ITEMinsert-onlyHUBSPOT_NEW_ITEM::RecordKey, externalkeySF_ERP_Salesforce_Clone_ITEM
vw_HUBSPOT_NEW_ORDER_DEALinsert-onlyHUBSPOT_NEW_CUSTOMER::, ORDER:RecordKey, externalkeySF_ERP_Salesforce_Clone_SALESORDER
vw_HUBSPOT_NEW_ORDER_LINEITEMinsert-onlyHUBSPOT_NEW_ITEM::, ORDER:RecordKey, externalkeySF_ERP_Salesforce_Clone_SALESORDERITEM
vw_HUBSPOT_NEW_INVOICE_DEALinsert-onlyHUBSPOT_NEW_CUSTOMER::, INVOICE:RecordKey, externalkeySF_ERP_Salesforce_Clone_INVOICE
vw_HUBSPOT_NEW_INVOICE_LINEITEMinsert-onlyHUBSPOT_NEW_LINEITEM::HUBSPOT_NEW_ITEM::, INVOICE:RecordKey, externalkeySF_ERP_Salesforce_Clone_INVOICEITEM
vw_HUBSPOT_NEW_QUOTE_DEALinsert-onlyHUBSPOT_NEW_CUSTOMER::, QUOTE:RecordKey, externalkeySF_ERP_Salesforce_Clone_QUOTE
vw_HUBSPOT_NEW_QUOTE_LINEITEMinsert-onlyHUBSPOT_NEW_ITEM::, QUOTE:RecordKey, externalkeySF_ERP_Salesforce_Clone_QUOTEITEM
vw_HUBSPOT_NEW_OPPORTUNITY_DEALinsert-onlyHUBSPOT_NEW_CUSTOMER::, OPPORTUNITY:RecordKey, externalkeySF_ERP_Salesforce_Clone_OPPORTUNITY
vw_HUBSPOT_NEW_OPPORTUNITY_LINEITEMinsert-onlyHUBSPOT_NEW_ITEM::, OPPORTUNITY:RecordKey, externalkeySF_ERP_Salesforce_Clone_OPPORTUNITYITEM

The repository key these templates build is <TimeStamp_Prefix>::<key>. The literal in the view and the TimeStamp_Prefix on the configuration row have to be the same string, case included.

4. Order of work

The templates set Sync_Order from 5 to 18. A run processes active rows in ascending Sync_Order, which is the order the templates put them in:

  • 5 — create customer
  • 6 — create contact
  • 10 — create item
  • 11 — create order
  • 12 — create orderdetail
  • 13 — create invoice
  • 14 — create invoicedetail
  • 15 — create quote
  • 16 — create quotedetail
  • 17 — create opportunity
  • 18 — create opportunitydetail

These views read another process’s repository prefix, which is what makes the order a dependency order: the row appears in the view only once the process that writes that prefix has run, so a parent flows on one run and its children on the next.

  • vw_HUBSPOT_NEW_ORDER_DEAL reads HUBSPOT_NEW_CUSTOMER::, ORDER:; no template in this set writes ORDER:
  • vw_HUBSPOT_NEW_ORDER_LINEITEM reads HUBSPOT_NEW_ITEM::, ORDER:; no template in this set writes ORDER:
  • vw_HUBSPOT_NEW_INVOICE_DEAL reads HUBSPOT_NEW_CUSTOMER::, INVOICE:; no template in this set writes INVOICE:
  • vw_HUBSPOT_NEW_INVOICE_LINEITEM reads HUBSPOT_NEW_ITEM::, INVOICE:; no template in this set writes INVOICE:
  • vw_HUBSPOT_NEW_QUOTE_DEAL reads HUBSPOT_NEW_CUSTOMER::, QUOTE:; no template in this set writes QUOTE:
  • vw_HUBSPOT_NEW_QUOTE_LINEITEM reads HUBSPOT_NEW_ITEM::, QUOTE:; no template in this set writes QUOTE:
  • vw_HUBSPOT_NEW_OPPORTUNITY_DEAL reads HUBSPOT_NEW_CUSTOMER::, OPPORTUNITY:; no template in this set writes OPPORTUNITY:
  • vw_HUBSPOT_NEW_OPPORTUNITY_LINEITEM reads HUBSPOT_NEW_ITEM::, OPPORTUNITY:; no template in this set writes OPPORTUNITY:
  • vw_HUBSPOT_NEW_CONTACT reads HUBSPOT_NEW_CUSTOMER::

5. Field mapping

CRM_FieldList carries one row per pushed column, with Object_Name equal to the CRM_Object_API_Name value — as dlake-crmpro puts it, an object with no CRM_FieldList rows pushes nothing and records no error. Each template carries its intended mapping in MappingJson. Read that with dlake admin crmpro_templates, then check crmpro_field_mapping on the created process before activating it.

TemplateObjectMapped fieldsFirst ERP → HubSpot pairs
create customercompany9internalIdarcustomercode, entityIdname, addr1address, addr2address2, citycity
create contactcompany12firstNamefirstname, lastNamelastname, emailemail, phonephone, addr1address
create itemproducts5itemIdhs_sku, displayNamename, salesDescriptiondescription, cosths_cost_of_goods_sold, totalValueprice
create orderdeal7totalamount, createdDatecreatedate, createdDateclosedate, entityexternalId, tranIddealname, SFDCIDassociate_company
create orderdetailline_item6rateprice, quantityquantity, itemexternalIdhs_product_id, itemexternalIdname, internalIdDealId
create invoicedeal7totalamount, dueDateclosedate, createdDatecreatedate, entityexternalId, tranIddealname, SFDCIDassociate_company
create invoicedetailline_item6rateprice, quantityquantity, itemexternalIdhs_product_id, itemexternalIdname, internalIdDealId
create quotedeal7totalamount, expectedCloseDateclosedate, createdDatecreatedate, entityexternalId, tranIddealname, SFDCIDassociate_company
create quotedetailline_item6rateprice, quantityquantity, itemexternalIdhs_product_id, itemexternalIdname, internalIdDealId
create opportunitydeal7projectedTotalamount, closeDateclosedate, createdDatecreatedate, entityexternalId, tranIddealname, SFDCIDassociate_company
create opportunitydetailline_item6rateprice, quantityquantity, itemexternalIdhs_product_id, itemexternalIdname, internalIdDealId

6. Community templates

The catalogue carries 29 community templates for this pair. A community template is authored in a tenant rather than shipped with the product, and it imports the same way as any other. Its own names, notes, field mapping and SQL are tenant content, so what this section states is what the set amounts to: how many templates there are, what they default to doing, which destination objects they write and which groups they fall in. They are not part of the shipped set described above.

  • Templates: 29
  • Default operations: insert on 29, update on 29, delete on 29
  • Marked circular-sync: 0
  • Licence groups they span: 4
  • Destination objects: company, deal, contact, products, line_item, commercientnetsuite_NETSUITE_CUSTOMER, CommercientSF13__CONTACTMATCHING__c, Owner and 2 custom objects
  • Object display names: create customer, create item, upsert contact, SYNC CONTACTMATCHING, upsert customer, upsert opportunity, create contact, create invoice, create invoicedetail, create opportunitydetail, lookup company, Sync CUSTOMER, 4 more and 3 further templates
  • Template groups: Account, CRM Opportunity and Line, Product

A community template is imported the way a shipped one is, and the same rules apply to what it creates: read the process it creates with crmpro_get_process, its mapping with crmpro_field_mapping, and the view it selects from, before activating it.

7. Verifying

# per-prefix counts; every synced record carries its destination id
dlake tool query --profile <tenant> --sql "SELECT LEFT([Key], CHARINDEX(':',[Key])-1) AS prefix, COUNT(*) n, COUNT(NULLIF(SFDCID,'')) withId FROM dbo.TimeStampRepository WHERE CHARINDEX(':',[Key])>0 GROUP BY LEFT([Key], CHARINDEX(':',[Key])-1)"

withId = n for every prefix is the success condition dlake-crmpro defines. The split is on the first colon, which is the prefix boundary whether the key separator is : or ::.

The prefixes these templates set:

  • HUBSPOT_NEW_DEAL
  • HUBSPOT_NEW_LINEITEM
  • HUBSPOT_NEW_CUSTOMER
  • HUBSPOT_NEW_ITEM
  • HUBSPOT_NEW_CONTACT

8. Where this sits

dlake-crmpro is the general operating surface — the crmpro_* tools, the setup and transaction tables, field mapping, and the source-view contract that applies to every destination. This page adds what the shipped NetSuite → HubSpot templates set up. dlake-crmpro-hubspot is the destination skill this page sits under: its own text is the authority for the HubSpot conventions that hold across every ERP, and its ERP table lists this page alongside every sibling ERP page for this destination. For the extract leg that fills the clone tables, see dlake-normalsync; for the on-premises agent that runs it, dlake-syncagent; for the writeback leg, dlake-txdownloaderpro; for standing an integration up, dlake-integration-setup.