Source ERP · 22 of 27

CRMPro → Zoho CRM — Sage 50 UK: what the shipped templates set up

This is the capability summary the dlake CLI repository publishes; whitelisted customers fetch the operational skill with "dlake admin get_skill dlake-crmpro-zohocrm/erps/sage-50-uk". It extends the dlake-crmpro-zohocrm skill, which holds what is true whatever the source ERP. Both directions for this pair are summarised at /integrations/sage-50-uk-zoho-crm/.

CRMPro → Zoho CRM — Sage 50 UK: what the shipped templates set up

This is a capability summary, not an operating guide. To receive the operational skill you must be a registered, whitelisted Commercient customer. Whitelisted customers fetch it with dlake admin get_skill dlake-crmpro-zohocrm/erps/sage-50-uk (or list_skills) against the Commercient admin plane. Existing customers who need access or help: contact support@commercient.com. New customers: contact sales@commercient.com to become a customer and be whitelisted.

dlake-crmpro is the parent skill and the authority for everything general: the CRMPro tools, process configuration and field list, the sync history, how source data is selected, and what a run that finds nothing does. Read it first; this page does not repeat it. dlake-crmpro-zohocrm is the destination skill this page is a child of, and the authority for the Zoho CRM conventions that hold across every ERP: read it first, then come back here for what this source’s own templates set. This page grows as the catalogue does.

1. What the templates deliver

GroupBusiness outcomeObjectsSource tables and views
AccountsThe templates push Accounts to Zoho CRM. New records are created and existing ones updated; none are deleted.Accountssales ledger customers, delivery addresses
Sage 50 UK CustomerThe templates push Sage 50 UK Customer object to Zoho CRM. New records are created and existing ones updated; none are deleted.Sage 50 UK Customer objectsales ledger customers
Sage 50 UK AddressThe templates push Sage 50 UK Address object to Zoho CRM. New records are created and existing ones updated; none are deleted.Sage 50 UK Address objectdelivery addresses, sales ledger customers
ContactsThe templates push Contacts to Zoho CRM. New records are created and existing ones updated; none are deleted.Contactsdelivery addresses, sales ledger customers, purchase delivery addresses, supplier accounts
ProductsThe templates push Products to Zoho CRM. New records are created and existing ones updated; none are deleted.Productsstock items
Item MasterThe templates push Sage 50 UK Item object to Zoho CRM. New records are created and existing ones updated; none are deleted.Sage 50 UK Item objectstock items
Sales Order HeaderThe templates push Sage 50 UK Sales Order Header object to Zoho CRM. New records are created and existing ones updated; none are deleted.Sage 50 UK Sales Order Header objectsales order headers, sales ledger customers, currencies
Sales Order DetailsThe templates push Sage 50 UK Sales Order Detail object to Zoho CRM. New records are created and existing ones updated; none are deleted.Sage 50 UK Sales Order Detail objectsales order lines
Invoice HeaderThe templates push Sage 50 UK Invoice Header object to Zoho CRM. New records are created and existing ones updated; none are deleted.Sage 50 UK Invoice Header objectinvoices, sales ledger customers, currencies
Invoice DetailsThe templates push Sage 50 UK Invoice Detail object to Zoho CRM. New records are created and existing ones updated; none are deleted.Sage 50 UK Invoice Detail objectinvoice items, invoices
SuppliersThe templates push Vendors to Zoho CRM. New records are created and existing ones updated; none are deleted.Vendorssupplier accounts
Sage 50 UK Purchase OrderThe templates push Sage 50 UK Purchase Order Header object to Zoho CRM. New records are created and existing ones updated; none are deleted.Sage 50 UK Purchase Order Header objectpurchase order headers, sales ledger customers
Sage 50 UK Purchase order lineThe templates push Sage 50 UK Purchase Order Detail object to Zoho CRM. New records are created and existing ones updated; none are deleted.Sage 50 UK Purchase Order Detail objectpurchase order lines
Sales OrdersThe templates push Sales orders to Zoho CRM. New records are created and existing ones updated; none are deleted.Sales orderssales order lines, sales order headers, stock items, sales ledger customers, delivery addresses, x
InvoicesThe templates push Invoices to Zoho CRM. New records are created and existing ones updated; none are deleted.Invoicesinvoice items, stock items, invoices, sales order headers, sales ledger customers, delivery addresses
Purchase OrderThe templates push Purchase orders to Zoho CRM. New records are created and existing ones updated; none are deleted.Purchase orderspurchase order lines, purchase order headers, stock items, delivery addresses, x
Products UpdateThe templates push Products to Zoho CRM. New records are created and existing ones updated; none are deleted.Productsstock items
CRM OwnershipThe templates push users to Zoho CRM. New records are created and existing ones updated; none are deleted.users—
VendorThe templates push Sage 50 UK Vendor object to Zoho CRM. New records are created and existing ones updated; none are deleted.Sage 50 UK Vendor objectsupplier accounts

2. The process rows the templates create

Each template’s setup writes one process configuration row. These are the values it sets; a column the inserts never set is not listed.

Display nameDestination objectMatching keyRun sequence
UsersusersCommercient external key column0
AccountsAccountsCommercient AR customer code (Zoho field)1
Sage 50 UK CustomerSage 50 UK Customer objectCommercient external key column2
Sage 50 UK AddressSage 50 UK Address objectCommercient external key column3
ContactsContactsCommercient external key column4
ProductsProductsCommercient external key column5
Item MasterSage 50 UK Item objectCommercient external key column6
Sales Order HeaderSage 50 UK Sales Order Header objectCommercient external key column7
Sales Order DetailsSage 50 UK Sales Order Detail objectCommercient external key column8
Invoice HeaderSage 50 UK Invoice Header objectCommercient external key column9
Invoice DetailsSage 50 UK Invoice Detail objectCommercient external key column10
SuppliersVendorsCommercient external key column11
Sage 50 UK VendorSage 50 UK Vendor objectCommercient external key column11
Sage 50 UK Purchase OrderSage 50 UK Purchase Order Header objectCommercient external key column12
Sage 50 UK Purchase order lineSage 50 UK Purchase Order Detail objectCommercient external key column13
Sales OrdersSales ordersCommercient external key column14
InvoicesInvoicesCommercient external key column15
Purchase OrderPurchase ordersCommercient external key column16
Products UpdateProductsCommercient external key column17

Every one of these inserts the active setting as 0, so an imported process is inactive until an operator activates it.

3. The views

“Change detection” names which of the three kinds dlake-crmpro defines the view’s own filter makes it; where a view’s shape is not one of those three the column is left empty and the view’s own filter is the authority.

ViewChange detectionEmits the linked Salesforce recordSource tables
account feedinsert onlynosales ledger customers, delivery addresses
Sage 50 UK customer feedinsert onlynosales ledger customers
address feedinsert onlynodelivery addresses, sales ledger customers
contact feedinsert onlynodelivery addresses, sales ledger customers, purchase delivery addresses, supplier accounts
product feedinsert onlynostock items
item feedinsert onlynostock items
sales order feedinsert onlynosales order headers, sales ledger customers, currencies
sales order line feedinsert onlynosales order lines
invoice feedinsert onlynoinvoices, sales ledger customers, currencies
invoice line feedinsert onlynoinvoice items, invoices
supplier feedinsert onlyyessupplier accounts
vendor feedinsert onlynosupplier accounts
purchase order feedinsert onlynopurchase order headers, sales ledger customers
purchase order line feedinsert onlynopurchase order lines
sales order feed (standard module)insert onlynosales order lines, sales order headers, stock items, sales ledger customers, delivery addresses
invoice feed (standard module)insert onlynoinvoice items, stock items, invoices, sales order headers, sales ledger customers
purchase order feed (standard module)insert onlynopurchase order lines, purchase order headers, stock items, delivery addresses, x
product feedinsert onlynostock items

4. Order of work

The templates set run sequence from 0 to 17. A run processes active rows in ascending run sequence, which is the order the templates put them in:

  • 0 — Users
  • 1 — Accounts
  • 2 — Sage 50 UK Customer
  • 3 — Sage 50 UK Address
  • 4 — Contacts
  • 5 — Products
  • 6 — Item Master
  • 7 — Sales Order Header
  • 8 — Sales Order Details
  • 9 — Invoice Header
  • 10 — Invoice Details
  • 11 — Suppliers, Sage 50 UK Vendor
  • 12 — Sage 50 UK Purchase Order
  • 13 — Sage 50 UK Purchase order line
  • 14 — Sales Orders
  • 15 — Invoices
  • 16 — Purchase Order
  • 17 — Products Update

Several of these rows share a run sequence value: each template group carries its own numbering, so give the imported processes an order across the whole set rather than taking the template values as one.

These views read another process’s sync output, which is what makes the order a dependency order: the row appears in the view only once the process that writes that sync output has run, so a parent flows on one run and its children on the next.

  • account feed reads Sales rep, account sync output (generic name); no template in this set writes Sales rep, account sync output (generic name)
  • Sage 50 UK customer feed reads account sync output (generic name), customer sync output (generic short name); no template in this set writes account sync output (generic name), customer sync output (generic short name)
  • address feed reads account sync output (generic name), customer sync output (generic short name), address sync output (generic name); no template in this set writes account sync output (generic name), customer sync output (generic short name), address sync output (generic name)
  • contact feed reads Sales rep, account sync output (generic name), contact sync output, supplier sync output, Pur:; no template in this set writes Sales rep, account sync output (generic name), contact sync output, supplier sync output
  • product feed reads product sync output; no template in this set writes product sync output
  • item feed reads product sync output, item sync output (generic name); no template in this set writes product sync output, item sync output (generic name)
  • sales order feed reads account sync output (generic name), customer sync output (generic short name), sales order header sync output (generic name); no template in this set writes account sync output (generic name), customer sync output (generic short name), sales order header sync output (generic name)
  • sales order line feed reads sales order header sync output (generic name), item sync output (generic name), sales order line sync output (generic name); no template in this set writes sales order header sync output (generic name), item sync output (generic name), sales order line sync output (generic name)
  • invoice feed reads account sync output (generic name), customer sync output (generic short name), invoice sync output (generic name); no template in this set writes account sync output (generic name), customer sync output (generic short name), invoice sync output (generic name)
  • invoice line feed reads invoice sync output (generic name), item sync output (generic name), invoice line sync output (generic name); no template in this set writes invoice sync output (generic name), item sync output (generic name), invoice line sync output (generic name)
  • supplier feed reads Sales rep, supplier sync output; no template in this set writes Sales rep, supplier sync output
  • purchase order feed reads supplier sync output, vendor sync output, purchase order sync output; no template in this set writes supplier sync output, vendor sync output, purchase order sync output
  • purchase order line feed reads purchase order sync output, product sync output, purchase order line sync output; no template in this set writes purchase order sync output, product sync output, purchase order line sync output
  • sales order feed (standard module) reads product sync output, account sync output (generic name), contact sync output, sales order sync output (standard module); no template in this set writes product sync output, account sync output (generic name), contact sync output, sales order sync output (standard module)
  • invoice feed (standard module) reads product sync output, account sync output (generic name), sales order sync output (standard module), contact sync output, invoice sync output (standard module); no template in this set writes product sync output, account sync output (generic name), sales order sync output (standard module), contact sync output
  • purchase order feed (standard module) reads product sync output, account sync output (generic name), contact sync output, supplier sync output, purchase order sync output (standard module), Pur:; no template in this set writes product sync output, account sync output (generic name), contact sync output, supplier sync output
  • product feed reads product sync output; no template in this set writes product sync output
  • vendor feed reads vendor sync output; no template in this set writes vendor sync output

5. Field mapping

Each template carries its intended mapping in field mapping.

TemplateObjectMapped fieldsFirst ERP → Zoho CRM pairs
AccountsAccounts31Account reference → Commercient AR customer code (Zoho field), Account reference → Commercient external key column, Account reference → Sage account reference (custom field), Credit position → Credit position, Status → Account status (custom field)
Sage 50 UK CustomerSage 50 UK Customer object114Account reference → Commercient external key (custom field), Name → Name, Address 1 → Address 1, Address 2 → Address 2, Address 3 → Address 3
Sage 50 UK AddressSage 50 UK Address object29Reference → Commercient external key (custom field), Reference → external key column, Tax code → Tax code, Address type field → Address type field, Record deleted → Record deleted
ContactsContacts16Reference → Commercient external key column, Account reference → Account name, Contact name field → Last name, Contact name field → First name, Email → Email
ProductsProducts18Description → Product name (Zoho field), Stock code → ERP product code, Stock code → Commercient external key (custom field), Description → Description, Inactive flag → Product active (Zoho field)
Item MasterSage 50 UK Item object114Description → Name, Stock code → Commercient external key (custom field), Web publish → Web publish, Web special → Web special, Department number (ERP) → Department number (custom field)
Sales Order HeaderSage 50 UK Sales Order Header object95Order number → Commercient external key (custom field), Delivery status code (ERP) → Shipping status code (custom field), Order type code → Order type code, Allocated status code → Allocated status code, Courier number → Courier number
Sales Order DetailsSage 50 UK Sales Order Detail object52Item number, Job number, Order number, Item identifier → Commercient external key (custom field), Item number, Job number, Order number, Item identifier → Name, Item number, Job number, Order number, Item identifier → Sage 50 UK sales order detail name (custom field), Order number → sales order header (related record), Stock code → item (related record)
Invoice HeaderSage 50 UK Invoice Header object98Invoice number → Commercient external key (custom field), Name → Name, Account reference → Customer, Account reference → Account, Currency → Currency
Invoice DetailsSage 50 UK Invoice Detail object48Invoice number → Sage 50 UK invoice header (related record), Item number → Item, Invoice number, Item number, Item identifier → Sage 50 UK invoice detail name (custom field), Invoice number, Item number, Item identifier → Name, Invoice number, Item number, Item identifier → external key column
SuppliersVendors17Account reference, Name → Commercient external key (custom field), Name → Vendor name, Account reference → Sage account reference (vendor custom field), Contact name field → Contact name field, Email → Email
Sage 50 UK VendorSage 50 UK Vendor object126Account reference → Commercient external key (custom field), Name → Name, Account on hold → Account on hold, Account reference → Account reference (custom field), Address 1 → Address 1
Sage 50 UK Purchase OrderSage 50 UK Purchase Order Header object83Order number → Commercient external key (custom field), Account reference → Sage 50 UK vendor (related record), Account reference → Supplier (custom field), Order number → Name, Address 1 → Address 1
Sage 50 UK Purchase order lineSage 50 UK Purchase Order Detail object54Order number, Item identifier, Item number, Job number → Commercient external key (custom field), Stock code → product (related record), Order number → Sage 50 UK purchase order header (related record), Order number, Item identifier, Item number, Job number → Name, Additional discount rate → Additional discount rate
Products UpdateProducts18Description → Product name (Zoho field), Stock code → ERP product code, Stock code → Commercient external key (custom field), Description → Description, Inactive flag → Product active (Zoho field)

6. Verifying

The detail of this section is part of the operational skill. Whitelisted customers fetch it with dlake admin get_skill dlake-crmpro-zohocrm/erps/sage-50-uk.

7. Where this sits

dlake-crmpro is the general operating surface — the CRMPro tools, the setup and transaction tables, field mapping, and the source view contract that applies to every destination. This page adds what the shipped Sage 50 UK → Zoho CRM templates set up. dlake-crmpro-zohocrm is the destination skill this page sits under: its own text is the authority for the Zoho CRM conventions that hold across every ERP, and its ERP table lists this page alongside every sibling ERP page for this destination. For the extract leg that fills the source data, see dlake-normalsync; for the on-premises agent that runs it, dlake-syncagent; for the writeback leg, dlake-txdownloaderpro; for standing an integration up, dlake-integration-setup.

How to get started

  • Already a customer: the operational skill tells you how to connect, choose what to sync and run it. Fetch it with dlake admin get_skill dlake-crmpro-zohocrm/erps/sage-50-uk, or ask support@commercient.com.
  • New to Commercient: contact sales@commercient.com. Becoming a customer includes registration and whitelisting, after which the operational skills and tools are available to you.