Integration
SYSPRO 6 and Salesforce
SYSPRO 6 to Salesforce, and changes in Salesforce back to SYSPRO 6. Both directions are separate sync products, configured independently, and this page shows what the shipped catalogue sets up for this pair.
- Phase 1 · forward sync
- Phase 2 · write-back
In plain wordsRecords from SYSPRO 6 are pushed into Salesforce, and changes made in Salesforce are carried back to SYSPRO 6. Each direction is its own sync with its own configuration.
This page documents what the shipped catalogue sets up. For the commercial overview of the same pair — editions, licensing and how to buy it — Commercient publishes SYSPRO 6 to Salesforce integration on commercient.com .
Phase 1 — SYSPRO 6 to Salesforce
What you getRecords from SYSPRO 6 become Commercient Sales Area Managed Custom Object, Commercient AR Sales Movement Managed Custom Object, users, accounts, Commercient AR Terms Managed Custom Object, Commercient Customer Class Managed Custom Object, Commercient AR Customer Managed Custom Object (earlier package), Commercient AR Customer Plus Managed Custom Object, Commercient Salesperson Managed Custom Object, Commercient Sales Branch Managed Custom Object, Opportunity, Opportunity line item, Order, Order product, Quote, Quote line item, Commercient AR Multiple Address Managed Custom Object, Commercient Inventory Master Managed Custom Object, Commercient Inventory Warehouse Managed Custom Object, products, Commercient AR Permanent Reprint Managed Custom Object, Commercient AR Invoice Managed Custom Object, Commercient AR Invoice Payment Managed Custom Object, Commercient AR Transaction Detail Managed Custom Object, Price book object, Price book entry, Commercient Sales Order Master Managed Custom Object, Commercient Sales Order Detail Managed Custom Object, Commercient Sales Order Serial Detail Managed Custom Object in Salesforce. New records are created and existing ones updated.
| Group | Business outcome | Objects | Source tables and views |
|---|---|---|---|
| Sal Area | ERP sales areas data becomes Commercient Sales Area Managed Custom Object in Salesforce. New records are created and existing ones updated; none are deleted. | Commercient Sales Area Managed Custom Object | sales areas |
| Sales Move | ERP AR sales movements data becomes Commercient AR Sales Movement Managed Custom Object in Salesforce. New records are created and existing ones updated; none are deleted. | Commercient AR Sales Movement Managed Custom Object | AR sales movements |
| Get Users | The templates push users to Salesforce. New records are created, existing ones updated, and records removed in the ERP are deleted. | users | — |
| Account | In addition to creating the Account record from your ERP customer records, Commercient syncs over the entire Accounting AR Customer record into a Commercient AR Customer object which is a Managed Custom Object (MCO). A lookup field is provided to lookup to the default AR Customer record MCO from the Account record. New records are created and existing ones updated; none are deleted. | Account, Commercient AR Terms Managed Custom Object, Commercient Customer Class Managed Custom Object, Commercient AR Customer Managed Custom Object (earlier package), Commercient AR Customer Plus Managed Custom Object, Commercient Salesperson Managed Custom Object | customers, AR terms, customer classes, salespeople |
| Branch or Division Details | ERP sales branches data becomes Commercient Sales Branch Managed Custom Object in Salesforce. New records are created and existing ones updated; none are deleted. | Commercient Sales Branch Managed Custom Object | sales branches |
| CRM Opportunity and Line | ERP quotes, quote lines data becomes Opportunity, Opportunity line item in Salesforce. New records are created and existing ones updated; none are deleted. | Opportunity, Opportunity line item | quotes, quote lines |
| CRM Order and Line | ERP customers, sales order master feed, sales order detail feed data becomes Order, Order product in Salesforce. New records are created and existing ones updated; none are deleted. | Order, Order product | sales order master feed, customers, sales order detail feed |
| CRM Quote and Line | ERP customers, quotes, quote lines data becomes Quote, Quote line item in Salesforce. New records are created and existing ones updated; none are deleted. | Quote, Quote line item | quotes, customers, quote lines |
| Customer Multi Ship Addresses | If you are using multiple ship to addresses for a given AR Customer in your ERP system then you will be able to see all the addresses inside the CRM Account screen in a Commercient Multi Ship To Address MCO related list. New records are created and existing ones updated; none are deleted. | Commercient AR Multiple Address Managed Custom Object | customer multiple addresses |
| Product | ERP inventory master table, inventory items, inventory warehouse quantities data becomes Commercient Inventory Master Managed Custom Object, Commercient Inventory Warehouse Managed Custom Object, Product in Salesforce. New records are created and existing ones updated; none are deleted. | Commercient Inventory Master Managed Custom Object, Commercient Inventory Warehouse Managed Custom Object, Product | inventory items, inventory warehouse quantities |
| Invoice | Both Open and Historical invoices are synchronized. Open invoice changes, such as a balance change, or a terms change are reflected in the CRM as they sync based on the frequency of the sync you have chosen (every hour, for example). New records are created and existing ones updated; none are deleted. | Commercient AR Permanent Reprint Managed Custom Object, Commercient AR Invoice Managed Custom Object, Commercient AR Invoice Payment Managed Custom Object, Commercient AR Transaction Detail Managed Custom Object | permanent entry invoices, AR invoices (Syspro 6 table), AR terms, sales order masters (Syspro 6 table), AR invoice payments |
| Pricebook | ERP inventory prices, price books data becomes Price book object, Price book entry in Salesforce. New records are created and existing ones updated; none are deleted. | Price book object, Price book entry | inventory prices |
| Sales order | Commercient will sync the Sales Orders from the ERP Sales Order Entry module to the Commercient Sales Order Header (MCO) objects in CRM. In the CRM, customer service and sales people can visualize the status of the order such as on hold, backorder, forward order, scheduled for delivery, whether it has shipped, and completion status. New records are created and existing ones updated; none are deleted. | Commercient Sales Order Master Managed Custom Object, Commercient Sales Order Detail Managed Custom Object, Commercient Sales Order Serial Detail Managed Custom Object | sales order master feed, sales order masters (Syspro 6 table), delivery note headers (Syspro 6 table), AR invoices (Syspro 6 table), sales order detail feed |
Destination objects
- Commercient Sales Area Managed Custom Object
- Commercient AR Sales Movement Managed Custom Object
- users
- Account
- Commercient AR Terms Managed Custom Object
- Commercient Customer Class Managed Custom Object
- Commercient AR Customer Managed Custom Object (earlier package)
- Commercient AR Customer Plus Managed Custom Object
- Commercient Salesperson Managed Custom Object
- Commercient Sales Branch Managed Custom Object
- Opportunity
- Opportunity line item
- Order
- Order product
- Quote
- Quote line item
- Commercient AR Multiple Address Managed Custom Object
- Commercient Inventory Master Managed Custom Object
- Commercient Inventory Warehouse Managed Custom Object
- Product
- Commercient AR Permanent Reprint Managed Custom Object
- Commercient AR Invoice Managed Custom Object
- Commercient AR Invoice Payment Managed Custom Object
- Commercient AR Transaction Detail Managed Custom Object
- Price book object
- Price book entry
- Commercient Sales Order Master Managed Custom Object
- Commercient Sales Order Detail Managed Custom Object
- Commercient Sales Order Serial Detail Managed Custom Object
Phase 2 — Salesforce back to SYSPRO 6
What you getChanges made in Salesforce to accounts, Customer, Quote, Order, Sales Invoice, Supplier, Purchase Order, products, Sales Order, contacts are carried back to SYSPRO 6.
| Process | What it delivers | Source → destination | Templates | Operations |
|---|---|---|---|---|
| Create New Sales Order | Salesforce Opportunity to Syspro Sales Order | — | 3 | create |
| Create New Customer | Salesforce Account to Syspro Customer | Account → Customer | 2 | create / update |
| Create New Quote | Salesforce Quote to Syspro Quote | Quote → Quote | 1 | create |
| Create New Sales Invoice | Salesforce Order to Syspro Sales Invoice | Order → Sales Invoice | 1 | create |
| Create New Supplier | Salesforce Account to Syspro Supplier | Account → Supplier | 1 | create |
| Create or Update Purchase Order | Salesforce Order to Syspro Purchase Order | Order → Purchase Order | 1 | create |
| Delete Customer | Salesforce Account to Syspro Delete Customer | Account → Customer | 1 | delete |
| Delete Product | Salesforce Product to Syspro Delete Product | Product → Product | 1 | delete |
| Delete Purchase Order | Salesforce Order to Syspro Delete Purchase Order | Order → Purchase Order | 1 | delete |
| Delete Quote | Salesforce Quote to Syspro Delete Quote | Quote → Quote | 1 | delete |
| Delete Sales Order | Salesforce Order to Syspro Delete Sales Order | Order → Sales Order | 1 | delete |
| Delete Supplier | Salesforce Account to Syspro Delete Supplier | Account → Supplier | 1 | delete |
| (unnamed) | Salesforce Contact to Syspro Contact | Contact → Contact | 1 | create |
| (unnamed) | Salesforce Update Account to Syspro Update Customer | Account → Customer | 1 | update |
| (unnamed) | — | Order → Sales Order | 1 | update |
| Update Product | Salesforce Product to Syspro Update Product | Product → Product | 1 | update |
| Update Supplier | Salesforce Update Account to Syspro Update Supplier | Account → Supplier | 1 | update |
Objects moved
- —
- Account
- Customer
- Quote
- Order
- Sales Invoice
- Supplier
- Purchase Order
- Product
- Sales Order
- Contact
Setting up SYSPRO 6 and Salesforce from the CLI
One wizard stands the tenant up, and it is the same five steps for every pair: register, capture the server IP, connect the CRM, declare the ERP connector, then import and enable the sync processes. What changes between pairs is the CRM’s connection mode and the ERP’s connector type.
1. Register the tenant
Registration creates the account, emails a verification link, and — once the Data Lake is seeded — prints a once-only bootstrap API key valid for seven days. The three consent flags are the registrant’s own decision, and the server refuses start without all three.
# which instance types sign-up accepts - run this first and use SYSPRO 6's code below
$ dlake register erps
# the three consent flags are the registrant’s decision - ask before passing them
$ dlake register start --generate-password \
$ --email <email> --company "<Company Name>" --phone <tel> \
$ --instance-type <code from dlake register erps> \
$ --consent-crm-backup --consent-erp-backup --consent-phone
# after the human clicks the verification link: watch for the seed and catch the key
$ dlake register status --watch
# the bootstrap key expires in 7 days - mint a durable one while it is still valid
$ dlake admin create_api_key --keyName "<tenant>-setup" --expirationDays 90
2. Connect Salesforce and declare SYSPRO 6
Steps 3 to 5 of the wizard are admin-plane tools, they are safe to re-run, and the server enforces their order — attempt the CRM step before the server IP is captured and it answers 409 naming the step you skipped.
# the authoritative answer to where a registration got to - first call when resuming
$ dlake admin registration_state
# step 3: record the server IP (a prerequisite for the CRM step)
$ dlake admin registration_capture_server_ip --ipAddress <ip>
# step 4: the catalog lists every CRM with its authMode and the fields it needs
$ dlake admin registration_crm_catalog
$ dlake admin registration_crm_select --crmName Salesforce
# an OAuth CRM: the catalog’s callbackMode says which leg this one takes
$ dlake registration oauth --crm Salesforce
# this provider’s flow ends in a PIN, emailed by the complete call itself; the verb reads it hidden (or --pin-stdin)
$ dlake registration pin --crm Salesforce
# the connection is incomplete without this call, however healthy the rest looks
$ dlake registration action --crm Salesforce --action SalesforceSetup
$ dlake admin registration_crm_finalize
# step 5: the catalog lists the connector types and the fields each one needs
$ dlake admin registration_connector_catalog
$ dlake admin registration_connector_submit \
$ --connectorType <type from the catalog> --erpName <SYSPRO 6 code> --fields @fields.json
$ dlake admin registration_connector_provision
$ dlake admin registration_provisioning_status
3. Review and enable the Phase 1 processes
The shipped templates listed above are what crmpro_apply_template imports. Every one of them imports its process inactive, so an imported process does nothing until an operator activates it — read the process and its field mapping first, because an object with no mapped fields pushes nothing and records no error.
# the default-template catalog, and the mapping each template carries
$ dlake admin crmpro_templates --profile <tenant>
# what exists on the tenant now, and the master sync flag
$ dlake admin crmpro_list_processes --profile <tenant>
$ dlake admin crmpro_sync_status --profile <tenant>
# read a process and its field mapping BEFORE activating it
$ dlake admin crmpro_get_process --profile <tenant> --recordId <id>
$ dlake admin crmpro_field_mapping --profile <tenant> --recordId <id>
# turn the forward sync on
$ dlake admin crmpro_set_sync_enabled --profile <tenant> --enabled true
Processes run in a fixed order, and that order is a dependency order: a process that depends on another’s records sees them only once that process has run, so a parent flows on one run and its children on the next. The full order for this pair is on the Phase 1 page.
The wizard in full, including resuming a setup days later: Setting up an integration with dlake · Registering a new Data Lake · CRMPro (forward sync).
0Source on GitHub
This page is generated from the skill pages in the dlake CLI repository. Those pages are the authority; if they disagree with anything here, they are right.
Phase 1 source
dlake-crmpro-salesforce/erps/syspro-6.md
Phase 2 source
dlake-txdownloaderpro-salesforce/erps/syspro-6.md
Phase 1, in full
The complete upstream page for SYSPRO 6 into Salesforce, on this site.
Read the full pagePhase 2, in full
The complete upstream page for Salesforce back into SYSPRO 6, on this site.
Read the full pageSYSPRO 6 and Salesforce: common questions
Which way does data move between SYSPRO 6 and Salesforce?
Both ways, as two separate syncs. Phase 1 is CRMPro, the forward sync that pushes SYSPRO 6 records into Salesforce. Phase 2 is TxDownloaderPro, the write-back that carries changes made in Salesforce back to SYSPRO 6. They are configured independently, and a tenant can run either on its own.
What do Phase 1 and Phase 2 mean?
They are the two sync products the on-premises agent can run. Phase 1 is CommercientCRMPro, product 11, the forward sync from the source system into the CRM. Phase 2 is CommercientTxDownloaderPro, product 22, the write-back in the other direction. Registering a product says what to run; the Phase 1 and Phase 2 configuration says what it runs on.
What does the forward sync into Salesforce actually create?
The shipped catalogue carries 13 template groups for this pair: Sal Area, Sales Move, Get Users, Account, Branch or Division Details, CRM Opportunity and Line, CRM Order and Line, CRM Quote and Line and 5 more. Each group sets up its own sync process, and the integration page says what each one delivers.
Which Salesforce objects does the forward sync write?
Commercient Sales Area Managed Custom Object, Commercient AR Sales Movement Managed Custom Object, users, Account, Commercient AR Terms Managed Custom Object, Commercient Customer Class Managed Custom Object, Commercient AR Customer Managed Custom Object (earlier package), Commercient AR Customer Plus Managed Custom Object and 21 more. Those are the kinds of Salesforce record the shipped templates write for a SYSPRO 6 source; nothing else is written unless you add templates of your own.
Does the forward sync delete anything in the CRM?
Each template group carries its own insert, update and delete flags, and the integration page lists what each group does. Read a process with dlake admin crmpro_get_process before activating it.
What does the write-back from Salesforce create in SYSPRO 6?
The default set ships 17 processes for this pair: Create New Sales Order, Create New Customer, Create New Quote, Create New Sales Invoice, Create New Supplier, Create or Update Purchase Order, Delete Customer, Delete Product and 9 more. Each one takes a saved query against Salesforce, an inbound mapping document, and writes the result into SYSPRO 6.
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Which objects does the write-back move?
—, Account, Customer, Quote, Order, Sales Invoice, Supplier, Purchase Order and 3 more. Those are the kinds of Salesforce record the shipped processes carry back to SYSPRO 6.
What does "Phase 2 ready" mean?
It means the tenant has at least one TxDownloaderPro process. Creating a process with txdownloaderpro_create_process is what flips a customer to Phase 2 ready; registering the product alone does not, because registering says what to run and the configuration says what it runs on.
How do I see the write-back processes and whether they are failing?
dlake admin txdownloaderpro_list_processes returns every Phase 2 process with its 30-day unresolved-error count, which is the same grid the portal shows. txdownloaderpro_get_process returns one process in its edit shape, including the query and both mapping documents.
How do I stop the two directions looping?
dlake admin txdownloaderpro_circular_sync_check takes a process id and names the CRM objects that also have an active Phase 1 configuration. Those are the objects where a write-back can be picked up again by the forward sync, so check it before activating a process on this pair.
Can an AI agent set this up?
Yes, over the admin control plane or the CLI — the same tools either way. The crmpro_* and txdownloaderpro_* tools cover listing, reading, creating and updating processes. They need a full-scope key that belongs to a user holding the Admin role, and every write is audited.
Where is the authoritative source for this pair?
The skill pages in the dlake CLI repository, which is where this page is generated from. The forward sync page is linked at the foot of the integration page, and the same text is readable in the terminal with dlake skills show.
Related
Every ERP and CRM integration · CRMPro (forward sync) · TxDownloaderPro (writeback sync) · AI agents & MCP · Salesforce integrations on commercient.com