Integration

Infor SyteLine version 9 and MDC

Infor SyteLine version 9 to MDC. Both directions are separate sync products, configured independently, and this page shows what the shipped catalogue sets up for this pair.

  • Phase 1 · forward sync
  • No Phase 2 for this pair
How Infor SyteLine version 9 and MDC are connectedCommercient Sync Agent reads Infor SyteLine version 9 into the Data Lake and CRMPro pushes from the Data Lake into MDC. No write-back from MDC to Infor SyteLine version 9 ships for this pair.Infor SyteLineversion 9Data LakeCommercientMDCyour CRMSync AgentCRMProPhase 1 · forward syncPhase 2 · no write-back shipped for this pair

In plain wordsRecords from Infor SyteLine version 9 are pushed into MDC. There is no shipped write-back in the other direction for this pair.

Phase 1 — Infor SyteLine version 9 to MDC

What you getRecords from Infor SyteLine version 9 become unit of measure schedule, uom, price level, products, sales order, sales order detail, invoice, invoice detail, accounts, Commercient SyteLine customer object, Commercient SyteLine address object, Commercient SyteLine sales order object, Commercient SyteLine sales order line object, Commercient SyteLine invoice object, Commercient SyteLine invoice line item object in MDC. New records are created and existing ones updated.

GroupBusiness outcomeObjectsSource tables and views
CRM Unit of measure scheduleThe templates push unit of measure schedule to MDC.unit of measure schedule—
CRM unit of measureThe templates push uom to MDC.uomitems
CRM Price levelThe templates push price level to MDC.price levelitem prices
CRM ProductThe templates push product to MDC.productrecord notes, specific notes, items
CRM sales orderThe templates push sales order to MDC.sales ordercustomer order lines, e, item prices, customer orders, customers
CRM sales order detailThe templates push sales order detail to MDC.sales order detailcustomer order lines, customer addresses
CRM invoiceThe templates push invoice to MDC.invoiceinvoice lines, e, item prices, invoice headers, customers
CRM invoice detailThe templates push invoice detail to MDC.invoice detailinvoice lines, invoice headers, customer addresses
CRM AccountThe templates push account to MDC.accountcustomers, terms, customer addresses
Infor SyteLine version 9 CustomerThe templates push Commercient SyteLine customer object to MDC.Commercient SyteLine customer objectcustomers, customer addresses
Infor SyteLine version 9 AddressThe templates push Commercient SyteLine address object to MDC.Commercient SyteLine address objectcustomer addresses, customers
Infor SyteLine version 9 Sales orderThe templates push Commercient SyteLine sales order object to MDC.Commercient SyteLine sales order objectcustomer orders
Infor SyteLine version 9 Sales order lineThe templates push Commercient SyteLine sales order line object to MDC.Commercient SyteLine sales order line objectcustomer order lines
Infor SyteLine version 9 InvoiceThe templates push Commercient SyteLine invoice object to MDC.Commercient SyteLine invoice objectinvoice headers
Infor SyteLine version 9 Invoice line itemThe templates push Commercient SyteLine invoice line item object to MDC.Commercient SyteLine invoice line item objectinvoice lines

Destination objects

  • unit of measure schedule
  • uom
  • price level
  • product
  • sales order
  • sales order detail
  • invoice
  • invoice detail
  • account
  • Commercient SyteLine customer object
  • Commercient SyteLine address object
  • Commercient SyteLine sales order object
  • Commercient SyteLine sales order line object
  • Commercient SyteLine invoice object
  • Commercient SyteLine invoice line item object

Phase 2 — MDC back to Infor SyteLine version 9

Setting up Infor SyteLine version 9 and MDC from the CLI

One wizard stands the tenant up, and it is the same five steps for every pair: register, capture the server IP, connect the CRM, declare the ERP connector, then import and enable the sync processes. What changes between pairs is the CRM’s connection mode and the ERP’s connector type.

1. Register the tenant

Registration creates the account, emails a verification link, and — once the Data Lake is seeded — prints a once-only bootstrap API key valid for seven days. The three consent flags are the registrant’s own decision, and the server refuses start without all three.

# which instance types sign-up accepts - run this first and use Infor SyteLine version 9's code below
$ dlake register erps

# the three consent flags are the registrant’s decision - ask before passing them
$ dlake register start --generate-password \
$   --email <email> --company "<Company Name>" --phone <tel> \
$   --instance-type <code from dlake register erps> \
$   --consent-crm-backup --consent-erp-backup --consent-phone

# after the human clicks the verification link: watch for the seed and catch the key
$ dlake register status --watch

# the bootstrap key expires in 7 days - mint a durable one while it is still valid
$ dlake admin create_api_key --keyName "<tenant>-setup" --expirationDays 90

2. Connect MDC and declare Infor SyteLine version 9

Steps 3 to 5 of the wizard are admin-plane tools, they are safe to re-run, and the server enforces their order — attempt the CRM step before the server IP is captured and it answers 409 naming the step you skipped.

# the authoritative answer to where a registration got to - first call when resuming
$ dlake admin registration_state

# step 3: record the server IP (a prerequisite for the CRM step)
$ dlake admin registration_capture_server_ip --ipAddress <ip>

# step 4: the catalog lists every CRM with its authMode and the fields it needs
$ dlake admin registration_crm_catalog
$ dlake admin registration_crm_select --crmName <Crm>
# an OAuth CRM: the catalog’s callbackMode says which leg this one takes
$ dlake registration oauth --crm <Crm>
$ dlake admin registration_crm_finalize

# step 5: the catalog lists the connector types and the fields each one needs
$ dlake admin registration_connector_catalog
$ dlake admin registration_connector_submit \
$   --connectorType <type from the catalog> --erpName <Infor SyteLine version 9 code> --fields @fields.json
$ dlake admin registration_connector_provision
$ dlake admin registration_provisioning_status

3. Review and enable the Phase 1 processes

The shipped templates listed above are what crmpro_apply_template imports. Every one of them imports its process inactive, so an imported process does nothing until an operator activates it — read the process and its field mapping first, because an object with no mapped fields pushes nothing and records no error.

# the default-template catalog, and the mapping each template carries
$ dlake admin crmpro_templates --profile <tenant>

# what exists on the tenant now, and the master sync flag
$ dlake admin crmpro_list_processes --profile <tenant>
$ dlake admin crmpro_sync_status --profile <tenant>

# read a process and its field mapping BEFORE activating it
$ dlake admin crmpro_get_process --profile <tenant> --recordId <id>
$ dlake admin crmpro_field_mapping --profile <tenant> --recordId <id>

# turn the forward sync on
$ dlake admin crmpro_set_sync_enabled --profile <tenant> --enabled true

Processes run in a fixed order, and that order is a dependency order: a process that depends on another’s records sees them only once that process has run, so a parent flows on one run and its children on the next. The full order for this pair is on the Phase 1 page.

The wizard in full, including resuming a setup days later: Setting up an integration with dlake · Registering a new Data Lake · CRMPro (forward sync).

Source on GitHub

This page is generated from the skill pages in the dlake CLI repository. Those pages are the authority; if they disagree with anything here, they are right.

Infor SyteLine version 9 and MDC: common questions

Which way does data move between Infor SyteLine version 9 and MDC?

One way. Phase 1 (CRMPro) pushes Infor SyteLine version 9 records into MDC. The repository ships no TxDownloaderPro write-back for this pair, so there is no supported Phase 2 from MDC back to Infor SyteLine version 9.

What do Phase 1 and Phase 2 mean?

They are the two sync products the on-premises agent can run. Phase 1 is CommercientCRMPro, product 11, the forward sync from the source system into the CRM. Phase 2 is CommercientTxDownloaderPro, product 22, the write-back in the other direction. Registering a product says what to run; the Phase 1 and Phase 2 configuration says what it runs on.

What does the forward sync into MDC actually create?

The shipped catalogue carries 15 template groups for this pair: CRM Unit of measure schedule, CRM unit of measure, CRM Price level, CRM Product, CRM sales order, CRM sales order detail, CRM invoice, CRM invoice detail and 7 more. Each group sets up its own sync process, and the integration page says what each one delivers.

Which MDC objects does the forward sync write?

unit of measure schedule, uom, price level, product, sales order, sales order detail, invoice, invoice detail and 7 more. Those are the kinds of MDC record the shipped templates write for a Infor SyteLine version 9 source; nothing else is written unless you add templates of your own.

Does the forward sync delete anything in the CRM?

Each template group carries its own insert, update and delete flags, and the integration page lists what each group does. Read a process with dlake admin crmpro_get_process before activating it.

Is there a write-back from MDC to Infor SyteLine version 9?

No. The repository ships no TxDownloaderPro page for MDC into Infor SyteLine version 9, so changes made in MDC are not carried back to Infor SyteLine version 9 by a supported process. Only the Phase 1 forward sync exists for this pair.

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Can an AI agent set this up?

Yes, over the admin control plane or the CLI — the same tools either way. The crmpro_* tools cover listing, reading, creating and updating processes. They need a full-scope key that belongs to a user holding the Admin role, and every write is audited.

Where is the authoritative source for this pair?

The skill pages in the dlake CLI repository, which is where this page is generated from. The forward sync page is linked at the foot of the integration page, and the same text is readable in the terminal with dlake skills show.

Related

Every ERP and CRM integration · CRMPro (forward sync) · TxDownloaderPro (writeback sync) · AI agents & MCP